Manager, Social Media & Influencer Marketing

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster and Chamberlain are found in 51 million homes and 14 million people rely on the myQ app daily.

This is a leadership role within Chamberlain Groups Brand and Communications function within Marketing responsible for setting the strategic direction for and stewardship of organic social media across the full house of brands (Chamberlain Group myQ LiftMaster and Chamberlain) and their B2B and B2C segments.

You will:

• Lead and develop the Social Media team that manages all organic channelsTikTok Meta (Instagram & Facebook) YouTube and emerging platformsfor every master brand and relevant segment setting platform strategy editorial standards and performance goals

• Own and set strategic direction for myQs influencer and affiliate marketing programs on Amazon Instagram Meta and TikTok partnering closely with Marketing leads across the Services businesses to align programs to commercial priorities and revenue targets

• Act as steward of Chamberlain Groups master brand standards ensuring voice visual identity and messaging consistency across all organic influencer and affiliate content and channels;

• Set strategic direction and owns the annual roadmap for organic social media across Chamberlain Groups house of brands (Chamberlain Group myQ LiftMaster and Chamberlain) and relevant B2B and B2C segments ensuring platform strategy and content investment align to brand and business objectives.

• Build and manage relationships with influencer and affiliate partners agencies and platform representativesnegotiating terms evaluating performance and optimizing program return on investment.

• Partner with Marketing leads across the Services businesses and cross-functional stakeholders (creative brand commercial legal) to align social influencer and affiliate strategy with campaign objectives product launches and business priorities.

• Establish KPIs and reporting frameworks across organic social and influencer/affiliate programs translating performance data into strategic recommendations for senior leadership.

• Manage budget vendor contracts and resource allocation across social influencer and affiliate marketing programs.

• Evaluate emerging platforms formats and trends recommending where Chamberlain Group and its brands should invest to stay ahead of the market.

• Guide on-camera or on-platform talent and campaigns (e.g. TikTok Live influencer collaborations) ensuring brand-safe authentic execution in high-visibility moments.

• Personally serve as on-camera talent for select organic social and influencer content (e.g. TikTok Live short-form video brand takeovers) authentically representing the brand and modeling the on-screen presence expected of the team.

• Identify and resolves risk compliance and brand-safety issues across social influencer and affiliate channels partnering with Legal and Communications as needed.

You have:

• 6 years of experience in social media influencer/affiliate marketing or digital content strategy.

• Experience leading people and managing cross-functional or agency partners.

• Bachelors degree in Marketing Communications or related field (or equivalent experience).

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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.