At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Manages one or more information Systems or Services functions for a specific user group/functional area/region or the entire organization. Responsibilities include but are not limited to analysis selection and modification of enterprise systems application software installation of network hardware and software and database management. Provides overall leadership to the effort required to protect the companys data tools and information systems. Ensures infrastructure architecture standards to maximize efficiency and support platform compatibility. Requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects develops and evaluates personnel to ensure the efficient operation of the function. Note: Typically focused on internal IT service delivery for employees but may have an external client focus if involved with company-hosted web-enabled or outsourced solutions delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Define develop and implement a department strategy which contributes to the business strategic direction
Develop and communicate an understanding of the business strategy as it pertains to other IT Departments.
Understand and communicate business strategy and develop application & technical infrastructure to support this strategy
Deliver IT services in line with business requirements to internal customers standardize platforms and ensure Hardware/Software/Solution meets baseline compliance and implementation standards
Financial Management/ Cost Center Management; forecasting of costs and management of IT financials for your IT cost center including variance analysis.
Management of Assets Capital Costs Prepare ROI related documentation and Business Cases.
Prepare and Analyze financial data and results.
Create action plans as needed.
Responsibility for financial forecasting and cost management of group IT function.
Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks elimination of non-value added processes or complete re-engineering of processes and systems)
Accountability for the overall provision of an end to end IT service across agreed services
Accountability for driving the IT service agenda and for facilitating and implementing IT service improvements across the business.
The communication and management of operational IT service issues
Collaborate with internal IT teams to effectively deliver services to end users
To identify track and manage key operational risks to the service providing strong co-ordination with the business IT and Operational Risk. High attention given but not limited to business continuity IT audit requirements and software compliance
Drive metrics management and performance of IT support and services with a focus on a data driven continuous improvement approach.
Participate in the exchange of ideas and information across the global IT organization to help drive standardization and sharing of best practice initiatives.
Collaborate with and understand the needs of internal/external customers from a business process and product perspective to help drive key IT solutions for driving operational efficiencies
Accountability for the accurate and timely delivery of monthly reporting to the business regarding IT service performance including service trends improvement activity and SLA attainment.
Accountability for the provision of a reliable and stable service which meets the customers needs and is sustainable.
To build a clear understanding of the service requirements of the business
To support the incident management process by clearly articulating business impact during for affected service(s) during major incidents and driving completion of corrective actions and problem management activities.
Drive awareness of change management activity for high category services ensuring that the business impact of change activity


is understood and risks to business processing highlighted.
Selects develops and evaluates personnel to ensure the efficient operation of the IT function.
Coordination of work schedules priorities and performance management of IT personnel.
Demonstrate a commitment to customer service; anticipate meet and exceed expectations by solving problems quickly and effectively making customer issues a priority
Ability to work effectively under pressure with constantly changing priorities and deadlines
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
Enforce and follow all procedures and policies within IT and the company.
Participate in internal audit programs and drive non conformance issues to conclusion.
Project Management as required
May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

Proven success in Project management of region and/or global related projects
Ability to participate in projects to ensure regional/global readiness
ITIL Process Management knowledge to ensure compliance and use of global regional and/or site defined processes
Experience in ensuring processes/people is in place to support area of responsibility.
Experience in the management and participation of Greenfield and Merger related duties within a region across regions or globally.
Understanding of Licensing and Contracts.
Working knowledge of security team requirements including patching and deviations.
Ability to work effectively under pressure with constantly changing priorities and deadlines
Proficiency in use of personal computers Microsoft Office products (Excel Word and Powerpoint) and e-mail skills required.
Basic knowledge of Open Source solutions
EDUCATION & EXPERIENCE REQUIREMENTS

Bachelors Degree in Computer Science or Management Information Technology
6 to 8 years experience in a relevant Jabil IT position OR equivalent external work experience including at least 5 years experience in a supervisory or management role within an Information Technology department.
ITIL Foundation Certification Preferred
Or an equivalent combination of education training or experience.
WORKING CONDITIONS

Regular business hours. Some additional hours may be required.
Travel requirements: Domestic and/or International up to 50%.
Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
Sitting
Walking
Standing
Unusual hearing or vision demands: None specified
^Other physical demands or notes: Employees should not attempt to lift pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting pushing or pulling in an awkward position.

Position Summary

The Manager SAP Data & Analytics Platforms is responsible for leadership governance and execution of Jabils SAP data and analytics strategy. This role provides ownership for SAP Business Data Cloud (BDC) enterprise data modernization initiatives BW retirement activities AI-enabled business capabilities and SAP analytics platforms.

The position leads cross-functional teams establishes governance frameworks aligns business and technology priorities and drives delivery of strategic initiatives that enable data-driven decision making across the enterprise. The role is accountable for maximizing value from SAP investments while ensuring execution excellence operational stability and long-term platform modernization.

Key Responsibilities

Strategic Leadership

• Own and drive the SAP data and analytics roadmap.
• Lead enterprise data modernization initiatives across SAP platforms.
• Develop and execute strategies supporting SAP Business Data Cloud AI enablement and advanced analytics capabilities.
• Partner with business and IT leaders to align technology investments with business objectives.

SAP Data Platform Governance

• Provide governance for SAP Business Data Cloud (BDC) initiatives.
• Establish standards priorities and execution plans for enterprise data and analytics programs.
• Drive stakeholder alignment resource coordination and value realization across strategic programs.
• Ensure effective utilization of SAP Value Added Services and strategic investments.

BW Retirement Program Leadership

• Lead execution and governance activities supporting BW retirement initiatives.
• Manage dependencies risks timelines and stakeholder communications.
• Coordinate cross-functional teams to ensure successful delivery against organizational commitments.
• Drive accountability and execution discipline across the program.

Team Leadership & Organizational Development

• Provide leadership and direction for SAP data analytics and platform teams.
• Build organizational capability through coaching mentoring and succession planning.
• Establish clear ownership accountability and performance expectations.
• Foster collaboration across Architecture SAP CoE Operations and Business teams.

AI & Data Modernization

• Lead initiatives focused on AI-enabled business capabilities and data-driven innovation.
• Support the adoption of modern SAP data and analytics technologies.
• Partner with enterprise architecture teams to define future-state data platforms and capabilities.
• Identify opportunities to improve business value through analytics automation and AI-driven solutions.

Operational Excellence

• Ensure stability performance and continuous improvement of SAP data platforms.
• Manage delivery risks and establish mitigation strategies.
• Drive execution excellence across multiple concurrent strategic programs.
• Monitor program outcomes and ensure business value realization.

Required Qualifications

• 15 years of experience in enterprise SAP environments.
• Experience leading SAP data analytics BW HANA or Business Intelligence platforms.
• Demonstrated success leading large transformation initiatives.
• Strong stakeholder management and executive communication skills.
• Experience managing technical teams and cross-functional programs.

Preferred Qualifications

• Experience with SAP Business Data Cloud (BDC).
• Experience supporting BW modernization or retirement initiatives.
• Knowledge of SAP HANA SAP Analytics Cloud data warehousing and enterprise reporting solutions.
• Experience leading AI data modernization or cloud transformation programs.
• Experience managing enterprise-scale SAP architectures and analytics ecosystems.
• Strong understanding of data governance analytics strategy and value realization frameworks.

Why the Role Exists

This position provides dedicated leadership and accountability for several of Jabils most important SAP transformation initiatives including BW retirement Business Data Cloud adoption AI enablement and enterprise data modernization. The role increases execution capacity reduces delivery risk strengthens governance and accelerates realization of business value from significant SAP investments.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact the Federal Bureau of Investigations internet crime hotline () the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

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