Manager, Sales Operations
Chicago, IL - USA
Job Summary
fairlife LLC is a Chicago-based nutrition company that creates great-tasting nutrition-rich and dairy products to nourish consumers.
With over $3B in annual retail sales fairlifes portfolio of delicious lactose-free real dairy products includes: fairlife ultra-filtered milk; Core Power High Protein Shakes a sports nutrition drink to support post-workout recovery; fairlife nutrition plan a nutrition shake to support the journey to better health.
A wholly owned subsidiary of The Coca-Cola company fairlife LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.
To learn more about fairlife and its complete line of products please visit .
job purpose:
The Manager Sales Operations is responsible for leading business performance management routines and key programs/initiatives centered around the execution of the full fairlife portfolio across all routes to market for the Sales Organization. This role provides the Sales Organization a seamless process that facilitates customer alignment with the companys strategic priorities marketplace initiatives AMPS guidance (Assortment/ Merchandising/ Pricing/ Shelving) and growth objectives. Finally this individual will aid the Retail Sales Organization in the development of collaborative and strategic business planning for our top customers.
responsibilities:
- Leads and maintains the suite of sales resources and reporting tools for access and distribution to the sales team.
- Leads performance management tracking and monthly reporting routine e.g. RE / PlanCheck Meeting for the Sales Organization facilitating internal communication of customer plan status with internal stakeholders
- Work seamlessly across multiple internal and external functions including Business Intelligence Brand Category Commercial Revenue Growth Shopper Marketing and Supply Chain
- Support and delegate work assignments and tasks to appropriate individuals providing enough direction so desired business outcomes can be achieved.
- Provides customer and sales data/reporting subject matter expertise to the Data Intelligence Team.
- Leads process management and deliverables fulfillment for the Annual Business Planning process within the Retail Sales Organization
- Collaborates with Commercial and Supply Chain to manage system communication and decisions on product supply priorities and conditions to retail selling organization and customer teams
- Track and evaluate KPIs and AMPS objectives e.g. Availability and Space (SOVI) gains for the Retail Sales Organization.
skills/qualifications required:
- Bachelors degree in business administration sales and marketing or related field/MBA Preferred
- Minimum of 5 years CPG sales or commercial experience required with a focus on food or beverage products preferred
- Ability to leverage data and insights to tell a compelling story and drive business plan/achieve objectives
- Strong business acumen ability with general management and fiscal responsibility mindset
- Proactive attitude with entrepreneurial skill set; thrives in a multi-faceted environment
- Ability to handle ambiguity and work in a fast-paced constantly changing environment
- Proficiency in English: Comfortable with both written and verbal communication including reading and writing.
how fairlife nourishes you:
At fairlife we believe in better and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically emotionally socially and financially both in and out of work.
- Comprehensive medical dental and vision coverage effective day one!
- Supplemental health plans (hospital indemnity accident and critical illness insurance)
- Paid Time Off to recharge and support work-life balance
- Paid parental leave & adoption assistance (up to $10000)
- Parental support & family care benefits including childcare resources and lactation support
- 401(k) to support retirement planning with up to 9% in employer match
- Wellness reimbursement (up to $500 for qualified wellbeing expenses)
- Employee Assistance Program (EAP) for emotional wellbeing and work-life support
- Company-paid life insurance and short-term disability
- Employer HSA funding (for HDHP participants)
- Tuition reimbursement (up to $10000) and student loan repayment ($200/month)
- Learning & development programs to unlock your full potential
- Rewards & recognition matching gifts free product and Business Resource Groups
fairlifes nour!sh program is designed to meet you where you are supporting your individual wellbeing journey while enabling you to do your best work every day.
position location:Chicago IL
reports to: Head of Sales
travel requirements: 25%
exempt/nonexempt:exempt
*Base pay offered may vary depending on geography job-related knowledge skills and experience. A full range of medical financial and/or other benefits dependent on the position is offered.
Base pay range:
$115000 - $130000 USD
fairlife LLC is an equal opportunity employer. We do not discriminate on the basis ofrace color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors.
In addition to its nondiscrimination commitment the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us please email.
For Recruitment Agencies
At fairlife we manage the majority of our hiring internally through our dedicated Talent Acquisition team which is actively engaged in direct candidate sourcing. Most of our roles are filled through applications submitted via our careers site or through direct outreach by our team.
As our recruitment is primarily handled in-house we work only occasionally with external agencies and only those on our existing pre-approved vendor list. At this time we are not reviewing or expanding that list.
Unsolicited resumes or submissions from external agencies not authorized by our Talent Acquisition team will be considered direct candidate applications. As such fairlife will not assume responsibility for any placement fees associated with these submissions.
Required Experience:
Manager
About Company
fairlife ultra-filtered milk is made with 50% more protein and 50% less sugar, compared to regular milk. Try our Core Power protein shakes, fairlife Nutrition Plan protein shakes, and various delicious flavors of Ultra-Filtered Milk!