Manager, Revenue Operations

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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About Orthopaedics

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics Ready to join a team thats reimagining how we heal Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports extremities and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for a Manager Revenue Operations. The role is based on either the campus in Warsaw IN or West Chester PA.

Purpose: The Manager Revenue Operations leads the operational activities and team responsible for contract lifecycle renewals billing compliance and analytics focused on return on capital investment for the Joint Reconstruction & VELYS Digital Surgery Platform (VHN & VRAS). This role partners closely with various Commercial teams including: Sales Marketing Contract Management Legal/HCC Demand Management and Customer Service to ensure accurate contracting timely renewals and data-driven decision making. The manager owns process design system integrity performance reporting and continuous improvement while mentoring staff and driving cross-functional alignment.

As a member of Joint Reconstruction Commercial Enablement youll be at the heart of delivering an integrated cross-functional recommendation that optimizes resources drives compliance and creates value across the focus on providing PMO style support to Compliance and asset management reporting.

You will be responsible for:

VELYS Digital Surgery

• Lead and manage the team that monitors contact expirations software renewals (VHN & VRAS Kincise 2) and billing plans; ensure timely execution and escalation when required.
• Own end-to-end contracting and billing compliance for capital equipment across the VELYS portfolio in partnership with Sales Managers Contract Management HCC/Legal Service & Repair and Customer Service.
• Maintain and govern master contract and billing repositories for all VELYS products; ensure information is accurate auditable and available via PowerBI for stakeholders.
• Act as the primary compliance liaison for assigned transformation initiatives ensuring early engagement and integration of compliance requirements into program planning and delivery.
• Proactively identify new insights to support business decisions and sales operations needs including system enhancements process improvements and other activities.
• Maintain VRAS and VHN SOPs
• Ensure 100% compliance within our VELYS Digital Surgery Platform

Joint Reconstruction Return on Capital Investment

• Produce present the monthly summaries and other executive-level reports to leadership; translate operational data into actionable insights and recommendations.
• Manage ad-hoc analytic projects and cross-functional programs that support business strategy and sales operations objectives.
• Partner with teams from Demand Management Marketing and Sales to provide and evaluate recommendations for management of the existing fleet of assets.
• Drive continuous improvement initiatives including system enhancements SOP updates and process redesigns to increase efficiency reduce errors and improve customer experience.
• Develop and maintain KPI tracking for return on investment for existing and new assets.
• Act as the central liaison for reporting operations to solicit needs prioritize initiatives and align on next-up activities.
• Provide functional leadership: hire develop and mentor team members; facilitate knowledge transfer across departments and Operating Companies.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals.

Should you accept this position it is anticipated that following conclusion of the transaction you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Required Skills & Experience:

• A minimum education bachelors degree in Business Marketing Economics or Finance.
• A minimum 5 years experience in Medical Devices industry

• Strong business knowledge and acumen is required
• Fluent English
• Requires strong communication organizational and analytical skills

Preferred Skills& Experience:

• Health Care Compliance Regulatory Affairs and Compliance Experience in the Medical Device industry
• Ability to manage conflicts in an open and constructive manner
• Able to work effectively also under time pressure
• Proven track record in delivering results self-starter and ability to manage complexity.
• Ability to work independently and in a detailed manner. Resilient and hands on
• Demonstrated PowerBI literacy

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

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Manager