Manager, Programs & AI Delivery

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

AI at SharkNinja

At SharkNinja were building an AI-native culture. Were not waiting for the future; were creating it. Our people are expected to experiment boldly adopt new tools and continuously raise whats possible to create meaningful impact for our consumers. If you believe the best way to do your job hasnt been invented yet youll fit right in.

Were looking for a hands-on Manager to drive program design AI development and data infrastructure for SharkNinjas Direct-to-Consumer (DTC) business. Reporting into the Senior Director Global DTC Program Design and AI youll turn strategic priorities into well-structured well-delivered workstreams spanning data infrastructure and engineering AI tool development and cross-functional process design.

This is a delivery-focused role for someone who pairs technical fluency with strong program AI-powered tools keep data pipelines reliable and well-governed and help embed better ways of working across the global DTC teams you support.

Location: This role could be filled in either Needham MA or London UK

Responsibilities

Data Infrastructure & Engineering

• Manage andmaintainDTC data pipelines across Snowflake and the wider technology stack keeping them reliable governed and scalable for commercial intelligence marketing measurement and AI workloads.

• Apply and help uphold data quality standards architectural patterns and data modelingprinciplesso data stays consistent trusted and ready to use.

Program Design & Process Development

• Design and run technically grounded programs that drive practical operational change across the DTC data function.

• Break complex data and AI initiatives into clear workstreams with defined scope milestones and owners.

• Work with commercial technology and regional teams to align process design with business needs keeping new ways of working practical and embedded.

AI Development & Tool Build

• Build test and deploy AI-powered tools and agents that automate workflows surface insight and replace manual processes.

• Own the day-to-day AI build lifecycle from problem framing and prototyping through testing deployment and iteration.

• Document how tools work and apply sensible quality and evaluationchecksso solutions are maintainable and easy for others to pick up.

Measurement & Reporting

• Support multi-touch attribution and media mix reporting across paidchannels andhelp maintain GA4 governance and DTC site measurement.

• Keep measurementmethodologyconsistent across markets adapting where channel or platform behavior differs.

Growth & Stakeholder Engagement

• Partner with DTC commercial teams to turn data into practical growth decisions including performance optimization and marketplace expansion (e.g. TikTok Shop).

• Communicate program and AI progress clearly to seniorstakeholders andhelp drive cross-functionalalignmentso decisions are understood and adopted.

WhatYoullBring

Attributes & Skills

• 4-5years experience in data analytics program or technical program management or a related field ideally supporting a commercial or DTC business.

• Hands-on experience building or delivering data pipelines and/or AI-powered tools; comfortable working across the data-to-deployment lifecycle.

• Strong working knowledge of Snowflake (or a comparable cloud data platform) and SQL; familiarity with GA4 and digital measurement is a plus.

• Solid program and project management skills able to structure workstreams manage milestones and keep multiple stakeholders aligned.

• A practical commercially minded approach to AI and automation with good judgment onwhatsworth building andmaintaining.

• Clear communicator comfortable translating technical detail for commercial and regional audiences.

• Experience with project management tools (e.g. Smartsheet Wrike Asana) is a plus.