Manager Operations II

Job Title:Manager Commercial Learning & Development
Duration: 18 months
Location:Foster City CA or remote

Job Description:
Remote position; 18 month duration. Occasional travel is required to attend meetings and support training events in person at Foster City CA or other US locations.

The Program Manager Commercial Learning Development Leadership Development will support the planning delivery and continuous improvement of New to Role Learning Journey and related programs US Commercial teams. This role will partner with internal stakeholders training teams and external vendors to deliver high quality virtual and in-person learning experiences that build cross-functional competencies strengthen peer leadership and support learner engagement.

Essential Duties and Job Functions:
Coordinate and support new to role learnng programs for US Commercial employees including virtual and in-person learning experiences sustainment activities cohort communications and learner engagement touchpoints.
Assist with the development and execution of training focused on communication analytics coaching peer leadership and cross-functional learning.
Collaborate with internal stakeholders including Compliance and Legal to ensure training materials and workshops are current effective and compliant with regulatory guidelines.
Develop and manage project plans timelines action items status updates and deliverables in collaboration with cross-functional partners.
Coordinate logistics for training sessions stakeholder meetings follow-up communications and summary reports.
Track attendance learner feedback completion metrics and program data to assess program impact and identify opportunities for improvement.
Partner with internal training teams and external vendors to keep projects on track and meet deadlines.
Facilitate training calls planning meetings and/or workshops as needed.

Knowledge Experience and Skills:
Strong organizational time management prioritization and problem-solving skills with the ability to manage multiple projects competing priorities and deadlines simultaneously.
Proficiency in applications including Smartsheet Word PowerPoint Excel Teams and other collaboration tools used to develop instructional content and track classes calendars rosters metrics and project timelines.
Highly self-motivated and self-managed with the ability to take initiative work independently and contribute effectively as part of a team with minimal coaching or supervision.
Demonstrated ability to manage a diverse range of tasks and issues with tact collaboration persistence and sound judgment.
Demonstrated ability to collaborate effectively with employees contractors vendors partners and internal customers across a global company.
Strong visual oral and written communication skills with the ability to present information clearly to a variety of audiences.
Strong facilitation decision-making analytical and stakeholder management skills.

Minimum Experience:
BS or BA Degree
5 years of professional experience in training learning & development project management and/or leadership development.

Preferred Experience:
Pharmaceutical/biotech experience.
Experience supporting Commercial field-based learners
Experience coordinating virtual and in-person learning programs.
Experience managing vendors agency partners or external project contributors.
Familiarity with learning metrics dashboards learner feedback or completion reporting.

Core Values
Integrity (Doing Whats Right)
Inclusion (Encouraging Diversity)
Teamwork (Working Together)
Excellence (Being Your Best)
Accountability (Taking Personal Responsibility)