Manager On Duty

• Free uniforms
• Health insurance
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Employee discounts

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  Maintain an average of 30 or more scheduled hours per week.
• Be in good standing with Goldfish Swim School.
• Successfully complete Goldfish Swim School Deck Supervisor training.
• Obtain and maintain Goldfish Swim School Lifeguard Certification.
• Demonstrate a thorough understanding of the Goldfish Swim School curriculum teaching philosophy and swimmer progression.
• Consistently demonstrate professionalism reliability accountability and leadership.
• Model Goldfish Swim Schools Core Values.
• Receive approval from the General Manager and Regional Manager.
  
  

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  Serve as the primary on-site leader when the GM or AGM is unavailable.
• Support daily operations and ensure the school operates safely and efficiently.
• Lead by example while coaching instructors deck supervisors lifeguards and front desk associates.
• Make sound decisions and escalate concerns appropriately.
  
  

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  Execute the Emergency Action Plan (EAP) when necessary.
• Support the schools readiness for Board of Health ELLIS and other regulatory inspections.
• Know the location of compliance documents emergency procedures certifications chemical logs and operational manuals.
• Retrieve documentation and assist inspectors or auditors when management is unavailable.
• Maintain a working knowledge of basic pool operations and recognize when to escalate facility or mechanical concerns.
• Complete required incident documentation and maintain Goldfish safety standards.
  
  

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  Deliver exceptional customer service and resolve member concerns professionally.
• Coach team members and reinforce Goldfish Swim School standards.
• Support staff development and foster a positive team culture.
• Help ensure lessons are delivered consistently according to the Goldfish curriculum.
  
  

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  Coordinate grassroots marketing initiatives and community partnerships.
• Assist with community events promotions member appreciation events and outreach opportunities.
• Support social media content and maintain marketing materials.
• Represent Goldfish Swim School professionally within the community.
  
  

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  Utilize iClassPro and Connecteam to support daily operations.
• Assist with staffing adjustments callout documentation and same-day coverage when leadership is unavailable.
• Monitor staffing levels and communicate concerns appropriately.
• Complete nightly manager reports when required.
• Support birthday parties and special events as needed.
  
  

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  High school diploma or equivalent.
• Previous leadership or supervisory experience preferred.
• Must obtain and maintain Goldfish Swim School Lifeguard Certification.
• Must successfully complete Goldfish Swim School Deck Supervisor training.
• Must demonstrate a thorough knowledge of the Goldfish Swim School curriculum teaching philosophy and swimmer progression.
• Must maintain an average of at least 30 scheduled hours per week.
• Excellent leadership communication and customer service skills.
• Strong organizational problem-solving and decision-making abilities.
• Ability to remain calm and make sound decisions during fast-paced or emergency situations.
• Comfortable using technology including iClassPro and Connecteam.
• Ability to work evenings weekends and holidays as business needs require.
  
  

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.