Manager of Wellness, Recreation, and Social Coordination
Marshall County, WV - USA
Job Summary
The Manager of Wellness Recreation and Social Coordination is responsible for developing implementing and managing a comprehensive workforce engagement program at a large-scale workforce accommodation site outside of Dallas Texas. This role is designed to improve quality of life for residents living and working away from home by creating structured opportunities for physical activity recreation wellness relaxation social connection and community building.
The Director will lead the planning and delivery of programs that support the mental physical emotional and social well-being of a diverse workforce. This includes organized sports fitness activities recreational programming wellness initiatives hobby and interest groups cultural events social gatherings tournaments team-building activities and quiet-space programming for employees working varied schedules.
This is a rotational site-based position. The anticipated rotation will be either 14 days on and 14 days off or 21 days on and 10 days off depending on operational requirements. Meals and accommodations will be provided while on rotation at the site.
Applicants must be legally entitled to work in the United States. Proof of work authorization may be required as part of the recruitment and onboarding process.
This position plays a critical role in improving workforce morale reducing isolation supporting retention encouraging healthy lifestyle habits and creating a positive respectful and inclusive site community. The successful candidate will be a hands-on leader who can operate in a fast-paced 24/7 workforce accommodation environment while balancing hospitality safety inclusion creativity and operational discipline.
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Key Objectives of the Role
The Director of Wellness Recreation and Social Coordination will be responsible for achieving the following objectives:
- Create a vibrant and inclusive site community that supports worker morale engagement and overall well-being.
- Develop structured recreation sport wellness and social programs that are accessible to employees across multiple shifts.
- Encourage  social engagement among residents by facilitating meaningful connections and positive group activities.
- Promote healthy lifestyles through fitness wellness education recreational opportunities and stress-management activities.
- Improve the overall resident experience and contribute to workforce retention and productivity.
- Ensure all programs are delivered safely professionally and in alignment with site rules company policies and client expectations.
- Establish measurable outcomes and reporting systems to track participation satisfaction and program effectiveness.
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Primary Responsibilities
1. Program Strategy and Development
- Design and implement a comprehensive wellness recreation and social engagement strategy for the workforce accommodation site.
- Develop annual quarterly monthly and weekly programming calendars.
- Create programs that support physical activity mental wellness social connection relaxation personal development and entertainment.
- Ensure programming is inclusive of different age groups cultures physical abilities interests religions languages and work schedules.
- Build programming around site demographics workforce needs seasonal conditions available facilities and operational constraints.
- Identify gaps in the resident experience and create initiatives to improve engagement morale and well-being.
- Align all programs with the broader site operations plan client expectations health and safety standards and workforce retention goals.
- Balance high-energy activities with low-key and quiet programming for workers needing rest decompression or recovery.
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2. Sport and Recreation Programming
- Organize and manage recreational sports leagues tournaments drop-in activities and casual competitions.
- Develop programming such as basketball soccer volleyball softball pickleball cornhole flag football walking clubs running clubs fitness challenges table tennis billiards darts and other appropriate activities.
- Coordinate indoor and outdoor recreation opportunities based on available facilities weather safety requirements and participant demand.
- Establish fair rules schedules sign-up processes tournament brackets and codes of conduct for all sports and recreation activities.
- Ensure sports and recreation programs are accessible to workers on day shift night shift rotating schedules and weekends.
- Promote participation from both experienced athletes and beginners.
- Coordinate equipment procurement inventory maintenance storage inspection and replacement.
- Monitor recreation areas to ensure safe respectful and appropriate use.
- Work with site safety teams to assess risks related to sports and physical activities.
- Ensure injuries incidents or unsafe behaviours are reported and managed according to company procedures.
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3. Wellness and Healthy Lifestyle Programs
- Develop and implement wellness programs that promote physical mental emotional and social well-being.
- Coordinate fitness classes stretching sessions yoga mobility work walking groups nutrition awareness hydration campaigns sleep education smoking cessation support and stress-management initiatives.
- Partner with food services teams to promote healthy eating options and nutrition awareness.
- Work with health safety HR to support awareness of mental health fatigue substance abuse prevention financial wellness and other relevant topics.
- Coordinate wellness campaigns tied to monthly themes such as heart health mental health awareness injury prevention hydration heat stress sleep hygiene and healthy habits.
- Create programs for workers who may be new to fitness or hesitant to participate in formal activities.
- Support a culture where workers feel comfortable seeking help participating in wellness
4. Social Coordination and Community Building
- Plan and execute social events that create connection belonging and positive morale among residents.
- Organize events such as movie nights BBQs themed dinners game nights trivia nights live entertainment holiday celebrations cultural recognition events workforce appreciation days music nights hobby groups and community competitions.
- Create structured opportunities for workers to meet others outside of their immediate work crews.
- Support integration of new residents through welcome events orientation activities buddy systems and newcomer engagement.
- Develop programs that encourage cross-shift and cross-department interaction while respecting operational schedules.
- Create inclusive programming for individuals who may not participate in sports or fitness activities.
- Encourage respectful social behaviour and help reinforce the sites standards for conduct safety inclusion and professionalism.
- Work with site leadership to address morale issues resident concerns or community tensions through positive engagement initiatives.
- Coordinate volunteer or resident-led activities where appropriate.
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5. Resident Engagement and Communications
- Develop clear and engaging communication materials to promote upcoming programs and events.
- Use bulletin boards digital screens newsletters site apps QR codes posters email text alerts crew briefings and supervisor communications to maximize awareness.
- Create weekly and monthly event calendars that are easy to understand and accessible to all residents.
- Maintain consistent branding and messaging for wellness recreation and social programs.
- Conduct surveys focus groups informal conversations and feedback sessions to understand resident interests and satisfaction.
- Track participation rates event attendance feedback and engagement trends.
- Adjust programming based on resident feedback operational changes weather seasonal factors and participation levels.
- Act as a visible and approachable presence on site.
- Build trust with residents by listening to concerns and responding with practical programming solutions.
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6. Facility and Equipment Management
- Oversee recreation and wellness facilities such as gyms fitness rooms sports courts fields lounges games rooms outdoor recreation areas walking paths multipurpose rooms and event spaces.
- Ensure all facilities are clean safe organized well-maintained and properly scheduled.
- Coordinate with maintenance janitorial security and operations teams to address facility issues.
- Develop booking systems and usage guidelines for shared spaces.
- Maintain inventories of sports equipment fitness equipment games event supplies audiovisual equipment and wellness materials.
- Conduct regular inspections of recreation and fitness areas.
- Remove damaged unsafe or inappropriate equipment from service.
- Support capital planning for facility improvements equipment upgrades new amenities and future resident experience enhancements.
- Ensure compliance with applicable safety standards occupancy limits emergency procedures and site rules.
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7. Leadership and Team Management
- Recruit train schedule supervise and coach wellness recreation and social coordination staff.
- Establish clear roles expectations service standards and performance measures for the team.
- Create staff schedules that support programming across evenings weekends holidays and multiple work shifts.
- Lead daily or weekly planning meetings with recreation and wellness team members.
- Provide hands-on support during major events and high-participation activities.
- Foster a positive creative safety-focused and service-oriented team culture.
- Develop training materials standard operating procedures checklists and program templates.
- Ensure all staff understand emergency response expectations incident reporting procedures respectful workplace standards and confidentiality requirements.
- Manage volunteers resident champions or committee members who support programming.
- Address performance issues promptly and professionally.
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8. Health Safety Risk Management and Compliance
- Ensure all recreation fitness wellness and social programs are planned and delivered in a safe manner.
- Conduct risk assessments for activities events equipment and facilities.
- Coordinate with site HSEQ personnel before implementing higher-risk activities.
- Ensure emergency response plans are in place for large events outdoor activities fitness programs and sports tournaments.
- Monitor weather heat stress air quality hydration risks and other environmental factors that may affect outdoor programming.
- Promote safe participation proper warm-ups hydration appropriate footwear and responsible use of equipment.
- Ensure appropriate waivers sign-in sheets rules and safety briefings are used where required.
- Report incidents injuries near misses equipment failures or behavioural concerns according to company procedure.
- Support site policies related to alcohol drugs harassment discrimination violence prevention fatigue management and respectful conduct.
- Ensure programs do not interfere with rest periods work readiness or site security requirements.
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9. Vendor Partner and Stakeholder Management
- Source and manage external vendors for entertainment fitness instruction wellness workshops equipment recreation supplies and special events.
- Develop relationships with local community organizations recreation providers sports clubs health educators and wellness professionals where appropriate.
- Coordinate with client representatives operations leaders HR safety food services security maintenance and housekeeping teams.
- Work with procurement to obtain competitive pricing service agreements insurance documentation and vendor approvals.
- Ensure vendors meet site safety security insurance access and conduct requirements.
- Coordinate visitor access and logistics for external instructors performers facilitators or service providers.
- Manage vendor performance and resolve service issues.
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10. Budgeting Administration and Reporting
- Develop and manage the annual and monthly budgets for wellness recreation and social programming.
- Track spending on equipment supplies vendors events facility improvements and staffing.
- Identify cost-effective ways to deliver high-impact programming.
- Prepare monthly reports on participation resident satisfaction key activities incidents budget status and upcoming priorities.
- Track key performance indicators including program participation event attendance satisfaction scores repeat participation facility utilization and resident feedback.
- Maintain accurate records of schedules sign-ups inspections equipment inventories vendor agreements invoices incident reports and program evaluations.
- Prepare presentations and updates for site leadership and client representatives.
- Support continuous improvement through data-driven program adjustments.
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Examples of Programs to Be Developed
The Director may be responsible for developing and managing programs such as:
- Recreational sports leagues and tournaments
- Fitness challenges and step-count competitions
- Group exercise classes
- Walking running and cycling clubs
- Stretching and mobility sessions
- Mental health awareness campaigns
- Sleep and fatigue management education
- Nutrition and hydration awareness programs
- Game nights and trivia nights
- Movie nights and live sports watch parties
- Holiday and cultural celebration events
- Resident appreciation events
- Outdoor recreation days
- BBQs and themed meals in coordination with food services
- Hobby clubs such as photography music cards chess board games crafts or book clubs
- New resident welcome events
- Peer connection programs
- Volunteer committees or resident advisory groups
- Quiet lounge programming for rest and decompression
- Special events tied to major sports holidays and community milestones
Qualifications :
- Applicants must be legally entitled to work in the United States.
- Post-secondary education in recreation management kinesiology hospitality wellness community development human services event management sport management or a related field an asset.
- Significant experience developing and managing recreation wellness social hospitality or community engagement programs.
- Experience working in a large-scale residential camp resort military institutional university corrections industrial or remote workforce environment is strongly preferred.
- Demonstrated ability to plan and deliver programs for large diverse populations.
- Strong understanding of physical activity recreation programming wellness promotion and social engagement principles.
- Experience managing staff budgets schedules vendors and multiple programs simultaneously.
- Strong event planning and logistics skills.
- Ability to work effectively in a 24/7 operational environment with rotating shifts compressed schedules and high resident volumes.
- Strong communication conflict resolution and relationship-building skills.
- High level of professionalism discretion and emotional intelligence.
- Ability to work collaboratively with operations HR safety food services maintenance security and client representatives.
- Proficiency with Microsoft Office scheduling tools digital communication platforms reporting systems and basic data tracking.
- Valid drivers license may be required depending on site layout and operational needs.
- Ability to pass site access background drug and alcohol and background screening requirements.
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Preferred Qualifications
- Experience in workforce accommodation cruise ship military base operations offshore accommodations large industrial projects mining camps construction villages or similar environments.
- Certification in fitness instruction personal training recreation leadership mental health first aid first aid/CPR or wellness coaching and asset.
- Experience designing programs for shift workers.
- Experience supporting workforce retention morale employee experience or quality-of-life initiatives.
- Experience working with multicultural and multilingual workforces.
- Experience managing recreation facilities fitness centres sports fields lounges or large event spaces.
- Knowledge of fatigue management mental wellness substance abuse awareness respectful workplace programs and occupational health and safety principles.
- Bilingual (English and Spanish) or multilingual skills are an asset.
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Core Competencies
The successful candidate will demonstrate the following competencies:
- Program development and execution
- Leadership and team management
- Resident engagement and relationship building
- Creativity and innovation
- Operational discipline
- Safety and risk awareness
- Cultural sensitivity and inclusion
- Event planning and logistics
- Budget management
- Communication and promotion
- Conflict resolution
- Adaptability and problem solving
- Hospitality mindset
- Data tracking and reporting
- High personal integrity and professionalism
Key Performance Indicators
Performance in this role may be measured against the following indicators:
- Participation rates in wellness recreation and social programs
- Resident satisfaction scores
- Number and diversity of programs delivered each month
- Utilization rates of recreation and wellness facilities
- Reduction in resident complaints related to boredom isolation or lack of activities
- Feedback from site leadership client representatives and residents
- Number of successful events delivered safely and on budget
- Incident rates related to recreation and social activities
- Budget performance
- Staff engagement and retention within the wellness and recreation team
- Evidence of continuous program improvement
- Participation across multiple shifts and workforce groups
- Effectiveness of communication and event promotion
Physical Requirements
- Ability to walk and stand for extended periods during events and facility inspections.
- Ability to lift and carry light to moderate recreation equipment and event supplies.
- Ability to work in indoor and outdoor environments.
- Ability to respond quickly to program issues resident concerns or safety matters.
- Ability to use computers radios phones audiovisual equipment and basic recreation equipment.
Additional Information :
Schedule Travel Meals and Accommodations
This is a rotational site-based position at a large-scale workforce accommodation site outside Dallas Texas.
The anticipated rotation will likely be one of the following:
- 14 days on and 14 days off
- 21 days on and 10 days off
Final rotation schedule may vary depending on site requirements client needs operational demands and staffing levels.
Meals and accommodations will be provided while on rotation at the site. The role may require working evenings weekends holidays and irregular hours to support resident programming. The site may operate 24 hours per day seven days per week.
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Working Conditions
- The role is based at a large-scale workforce accommodation facility outside Dallas Texas.
- The Director must be comfortable working in a large residential workforce environment with high occupancy and diverse resident needs.
- The role may require walking throughout a large site attending outdoor events inspecting facilities lifting or moving light recreation equipment and responding to issues outside normal business hours.
- Work may include both office-based administrative duties and hands-on event and program delivery.
- Outdoor programming may be affected by heat storms air quality or other environmental conditions common to the Dallas area.
- The position requires a visible leadership presence and regular interaction with residents staff vendors and client representatives.
Role Impact
The Director of Wellness Recreation and Social Coordination will have a direct impact on the quality of life of the workforce living at the accommodation site. By creating meaningful recreation wellness and social opportunities this role helps transform the site from a place where employees simply sleep and eat into a healthier more connected and more supportive community.
The position is critical to resident morale worker retention mental well-being productivity safety culture and the overall success of the workforce accommodation operation.
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Why Join Dexterra
- Opportunity to lead a large-scale workforce accommodation operation
- Key leadership role with direct impact on performance and client satisfaction
- Collaborative fast-paced operational environment
- Strong focus on safety quality and continuous improvement
Dexterra is an Equal Opportunity Employer. We do not discriminate in employment based on race color religion sex (including pregnancy) sexual orientation gender identity national origin age disability genetic information or any other status protected by applicable law.
#IND1
Remote Work :
No
Employment Type :
Full-time
About Company
Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just ... View more