Manager of Software Engineering
New York City, NY - USA
Department:
Job Summary
- Lead the Virtual Care engineering teams planning 1:1s and growth conversations.
- Own delivery across the virtual care roadmap partnering with Product Design and Quality through all phases of development on a two-week Scrum cadence.
- Stay hands-on: review the teams PRs set the technical bar and write code on the highest-leverage problems.
- Own operational health for the platform: reliability performance on-call and incident response for a platform clinicians depend on to deliver care.
- Uphold the security and compliance bar that PHI-handling clinical software requires partnering with security and compliance owners.
- Report up on roadmap progress team health and risks and represent virtual care engineering to executive and cross-functional stakeholders.
- You have led engineering teams building production software that real users depend on ideally in healthcare or another regulated environment where mistakes have consequences.
- You are a genuine player-coach: you will be writing code in week one and writing code in month six and that is part of why you want the job.
- You build healthy durable teams: clear expectations honest feedback real growth paths and a bar that engineers are proud to meet.
- You are comfortable owning operational health from on-call structure to incident retros for a platform where downtime means a provider cannot see a patient.
- You communicate clearly with non-technical stakeholders translating between engineering reality and product and executive priorities.
- You have moved fully into people management and are not interested in reviewing code or contributing technically anymore.
- You have only run internal tools or back-office systems and have not owned user-facing production software with real operational stakes.
- You are uncomfortable with the accountability that comes with PHI HIPAA and clinical uptime requirements.
- You need a large management structure around you. This is a hands-on seat at a growth-stage company where the playbook is still being written.
- 7 years of professional software engineering experience including 2 years managing or tech-leading an engineering team.
- A track record of shipping and operating production web or mobile applications as part of a cross-functional agile team.
- Strong technical depth ideally in Ruby on Rails or a comparable backend.
- Experience owning operational health for production systems: reliability monitoring on-call and incident response.
- Experience working with PHI or in another regulated environment (HIPAA SOC 2 or comparable) or demonstrated readiness to own that bar.
- Excellent communication skills and a demonstrated ability to grow engineers and hold a high technical bar.
- Authorized to work in the United States without employer sponsorship now and in the future.
- Experience in virtual care telehealth or clinical software specifically.
- Experience integrating AI/LLM features into production product surfaces.
- Experience as the first or second engineering manager in a growing org.
- A bachelors degree in Computer Science Software Engineering or a related field.
- Verify the Domain: Official recruitment emails will only come from addresses ending in @ or @. No other domain names are legitimate.
- Official Interview Tools: We use Gem for our recruitment process and Google Meet for all video interviews. Google Meet is always the platform used for your first interview; you will never be sent a Zoom link to set up or conduct an initial interview. All interviews are conducted via video unless specifically stated by our team as an audio call. We never conduct interviews via chat social media Skype or WhatsApp.
- Zoom Usage: Zoom is utilized only for specific meetings set directly by our team for purposes outside of the standard interview process (e.g. coordination or onboarding discussions). It is never the first link you will receive from us.
- Authorized Contact & Texting: Fabric will only contact you if you have submitted an application or if you are connected to a current employee who shared your information with us. We will only send text messages if you have provided explicit authorization and consent either through your application or while communicating directly with our team. If you have not explicitly authorized us to reach out treat any SMS or unsolicited outreach as fraudulent and do not respond.
- Sensitive Data: We will never ask you for sensitive personal or financial documents (ID banking info SSN) during the application interview or candidacy stages. All sensitive data is handled through secure internal systems post-offer.
- Verify the Team: You can reference LinkedIn to verify members of our recruiting team; however please remain vigilant as scammers may create fraudulent profiles. Always cross-reference the senders email domain with our official @ address.
Required Experience:
Manager
About Company
By powering every retailer to get closer to their consumers during this rapidly evolving digital age, Fabric is reweaving the urban fabric of cities. We’re deeply attuned to the needs of our retail partners, and we know that your priority is making sure that your customers are always ... View more