Manager of Platform DevOps

What You Can Expect

You will be the leader of our Platforms DevOps team. This team is responsible for Zooms Kubernetes clusters in both datacenters and clouds as well as for our cloudops infrastructure. The scope and mandate of the team are broad and you will have significant opportunities to partner with teams across Engineering DevOps/SRE and Security. Youll drive projects that enable new features improve infrastructure reliability and security and reduce costs. Within the team youll manage technical ICs and continuously improve processes with automation policy and AI.

Broadly speaking you are an exemplary SRE/DevOps leader with expertise running k8s and knowledge of best practices for IaC automation monitoring and security. You also have experience communicating nuanced concepts to diverse audiences (e.g. both engineers and senior management). You can balance technical tradeoffs and can adapt plans to deliver quickly on the most important goals for our customers and partners.

About the Team

We manage Zooms Kubernetes and cloud operations infrastructure at scale. Our team collaborates across Engineering and Security to automate processes and optimize platform performance. We enable reliable secure and cost-effective infrastructure for Zooms global services.

Responsibilities

• Leading projects that automate infrastructure management and advance the teams Kubernetes and cloud capabilities

• Identifying and executing cost optimization opportunities across cloud resources and infrastructure

• Driving security improvements across cloud and Kubernetes assets in partnership with Security teams

• Collaborating with partner teams and stakeholders to understand needs and build project roadmaps

• Developing team members and optimizing work processes through mature software practices and continuous improvement

What Were Looking For

• Hold BS/MS in Computer Science related field or equivalent practical experience

• Have 5 years of SRE or DevOps experience managing production infrastructure

• Lead and develop technical teams with 3 years of management experience

• Have experience with at least one programming language in addition to scripting languages

• Have experience with cloud providers (e.g. AWS OCI) and cloud infrastructure technologies (e.g. Terraform kubernetes)

• Demonstrate experience managing Kubernetes from an SRE perspective in production environments

• Have experience with best practices for Continuous Deployment including CI/CD tools and version control systems (e.g. Git Jenkins Argo CD JFrog artifactory)

• Be able to guide releases/deployments and/or participate in on-call shifts/incident response after hours or on weekends

Preferred

• Have experience with logging and monitoring tools (e.g. ELK stack Prometheus Grafana)

• Have experience with system design and distributed computing at scale

• Have experience with AI to automate SRE and management tasks

• Have experience operating k8s in on-prem/colo datacenters

• Ability to speak Chinese/Mandarin

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.

Our Commitment

At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.

If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.

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