Manager of Inside Sales

The Manager of Inside Sales is responsible for leading and developing the Inside Sales team while driving revenue growth customer engagement CRM excellence and sales process effectiveness. This role serves as a strategic partner to Sales Marketing Operations and Customer Service teams to support business objectives expand market share and strengthen customer relationships.

The Manager of Inside Sales oversees daily team operations sales performance lead generation CRM optimization forecasting and continuous improvement initiatives that support scalable growth and exceptional customer experiences.

• Team leadership and development Lead coach and develop Inside Sales Representatives while fostering a culture of accountability collaboration and high performance.
• Sales strategy and revenue growth Develop and execute sales strategies that drive new business development increase market share and support organizational growth objectives.
• CRM leadership and support Serve as the CRM subject matter expert supporting both Inside and Outside Sales teams through system administration training reporting and process optimization.
• Customer and account management Build and maintain strong customer relationships while identifying opportunities for growth retention and expanded business partnerships with a defined sales goal
• Pipeline management and forecasting Seek out and oversee lead qualification opportunity management forecasting and sales activity tracking to support accurate business planning and revenue growth.
• Market intelligence and business insights Monitor market trends customer needs and competitive activity while providing recommendations that support strategic decision-making.
• Sales operations and reporting Develop and maintain sales performance metrics dashboards forecasts and activity reporting to drive accountability and continuous improvement.
• Cross-functional collaboration Partner with Marketing Operations Customer Service and leadership teams to ensure alignment customer satisfaction and successful execution of business objectives.

• High School Diploma or equivalent required; Bachelors degree preferred.
• 8 years of direct sales experience.
• 5 years of leadership or team management experience preferred.
• Experience with CRM platforms and sales performance reporting required.

• Strong leadership coaching and team development skills.
• Excellent communication presentation and relationship-building abilities.
• Proven ability to drive revenue growth and develop new business opportunities.
• Strong analytical forecasting and problem-solving capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience negotiating contracts and managing customer relationships.
• Proficiency with Microsoft Office and CRM systems.
• Data-driven mindset with a focus on continuous improvement and operational excellence.
• Demonstrates professionalism sound judgment and strong business acumen.
• Positive collaborative and customer-focused approach.

Travel: Approximately 1020% travel including occasional weekends and industry events.

Bell Lumber & Pole is an equal opportunity employer.

Bell Lumber & Pole is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

This applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Bell makes hiring decisions based solely on qualifications merit and business needs at the time.

Bell is committed to working with and providingreasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please call and let us know the nature of your request and your contact information.

For additional detail you can read through our EEO Policy.

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