Manager of Human Resources

The Manager of Human Resources contributes administrative analytical and subject-matter expertise to support our mission as a service-driven HR organization focused on the employee experience.

Key Responsibilities

1. Provide exemplary customer service to employees and others who contact the Office of Human Resources and directing them to the appropriate parties answering questions on HR policies and procedures or documenting their concerns for escalation to the Director. Requests may include employee relations benefits disability and unemployment matters.
2. Manage the HR request tracker delegating items to other offices as needed.
3. Manage recruitment operations leveraging an ATS to work with hiring managers and other colleagues to post positions collect and review applications qualify candidates for hiring managers interview as needed process selected candidates for hire including the development of offer letters.
4. Oversee employee onboarding assisting with both administrative tasks such as reference checks I-9s and benefits as well as workplace culture efforts.
5. Serve as data coordinator for HR; understand concepts such as API and data exports from the diocesan HRIS and other systems and develop and maintain reports.
6. Execute projects focusing on operational health and the employee experience.
7. Manage changes to payroll titles and employee transfers in the HRIS.
8. Serve as a power-user for the HRIS platform to provide entity technical support to administrators and employees learning the system and trouble-shooting issues.
9. Curate diocesan-wide resources including job descriptions and forms.
10. Develop document and audit key processes procedures and workflows to ensure compliance with regulatory requirements. Works with the Office of Communications to develop materials for dissemination to diocesan employees.
11. Create and deploy online surveys assigned by Director. Track survey results and export data into Excel or other appropriate software for presentation purposes.
12. Maintain calendar of training workshops presentations and other important events; also manage a select group of HR-driven events.
13. Learn and remain current on office productivity tools and technology to enhance operational efficiency.

About You

• Bachelors degree from any field with analytical coursework
• 3-5 years experience in HR particularly with tech systems
• Alignment to the mission and adherence to the teachings of the Catholic Church.
• A strong belief and proven experience in providing excellent service.