Manager of Alumni Support

Friendship Public Charter School is the areas largest non-profit public school management organization serving over 4000 students from pre-school (three years old) to 12th grade on ten campuses. As Friendship continues to rapidly expand we seek to provide services that support the needs of our growing community particularly our Alumni. The Manager of Alumni Retention and Support is committed to supporting the post-secondary success of our alumni. The coordinator will be responsible for the development management and implementation of Alumni initiatives that increase the number of our graduates that enroll in and complete college. The manager will play a critical role in leading these alumni efforts and further supporting the vision of Friendship Public Charter School.

The Manager of Alumni Support is committed to advancing the postsecondary success and long-term engagement of Friendship alumni. This position is responsible for developing and implementing comprehensive alumni support strategies that increase college enrollment persistence completion career attainment and alumni engagement across Friendships growing alumni network. The Manager serves as the primary steward of alumni relationships and plays a critical role in maintaining lifelong connections between Friendship and its graduates.

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Please see the available salary scales: $80k - $110k

Data Systems and Alumni Insights

The Manager of Alumni Retention and Support is expected to leverage data and systems to drive decision-making and improve alumni outcomes. The manager will:

• Collect analyze and interpret alumni data (college enrollment persistence and completion) to inform program design and resource allocation;
• Maintain accurate real-time alumni records within designated platforms (e.g. Beyond 12 or similar systems) ensuring consistent documentation of all alumni interactions;
• Develop and manage dashboards and reports that track key performance indicators including persistence and completion rates;
• Establish systems for early identification of alumni at risk of stopping out and coordinate timely interventions;
• Use data to segment alumni populations and tailor supports based on need (e.g. first-year college students near-completers).

Alumni Research Surveys and Alumni Insights

The Manager will develop systems to regularly assess alumni status needs experiences and outcomes across Friendships alumni population. Specifically the manager will:

• Design administer and analyze an annual portfolio of alumni surveys that measure college persistence degree attainment employment status career progression financial barriers and overall alumni engagement;
• Develop differentiated survey strategies for recent graduates current college students college graduates and established alumni;
• Utilize survey results to identify trends emerging needs and opportunities for enhanced alumni support services;
• Present survey findings and recommendations to school and organizational leadership;
• Maintain longitudinal data on alumni outcomes to support continuous program improvement and strategic planning;
• Collaborate with internal and external stakeholders to benchmark Friendship alumni outcomes against local and national trends.

Alumni Support and Case Management

The Manager will lead a structured proactive approach to supporting college-going alumni. Specifically the manager will:

• Implement a case management model that ensures consistent individualized outreach to alumni throughout the academic year;
• Conduct regular one-on-one check-ins (virtual and in-person) to assess academic financial and social-emotional needs;
• Connect alumni to critical resources including academic advising financial aid support mental health services and campus-based supports;
• Manage and deploy financial supports (e.g. persistence funds textbook scholarships) strategically to remove barriers to college retention;
• Provide targeted support at key transition points (e.g. first-year persistence transfer support re-enrollment for stop-outs);
• Partner with the Associate Director of College and Career Pathways to refer and support alumni who transition out of college into alternative pathways.

Partnerships and Postsecondary Alignment

The Manager will build and sustain strategic partnerships that enhance alumni success. The manager will:

• Develop and maintain relationships with colleges and universities enrolling Friendship alumni to support student success and data sharing;
• Collaborate with the Associate Director of College and Career Pathways to ensure alignment between college persistence efforts and broader career pathway supports;
• Partner with internal high school teams to align pre-college programming with postsecondary expectations;
• Provide feedback to school leaders on trends impacting alumni success to inform improvements in college readiness programming.

Program Development and Alumni Engagement

The Manager will lead the continuous improvement of Friendships alumni programming. The manager will:

• Design and implement a comprehensive alumni engagement strategy focused on college persistence and completion;
• Coordinate opportunities for alumni to remain connected to Friendship through networking mentoring and engagement events;
• Support alumni-facing programming such as workshops communications and outreach that reinforce college success skills;
• Collaborate with the Associate Director to ensure alumni programming reflects both college and career pathways.

Alumni Events and Engagement

The Manager serves as the lead coordinator for Friendships signature alumni events and engagement activities. Specifically the manager will:

• Plan coordinate and execute Friendships annual Alumni Week activities across campuses;
• Lead the planning and implementation of the Annual Alumni College Graduation Celebration and other recognition events honoring alumni achievements;
• Coordinate alumni networking events career panels mentorship opportunities and engagement activities designed to strengthen alumni connections to Friendship;
• Develop annual engagement calendars that provide meaningful opportunities for alumni involvement and participation;
• Recruit alumni speakers panelists mentors and volunteers to support Friendship students and programs;
• Collaborate with school leaders and Community Office departments to ensure alumni events align with organizational priorities and goals;
• Track attendance participation and engagement metrics to evaluate the effectiveness of alumni events and initiatives.

Collaboration and Organizational Alignment

The Manager of Alumni Retention and Support will work closely with school-based and central office teams. The manager will:

• Collaborate with counselors principals and Community Office staff to ensure a seamless K12 to college transition;
• Align alumni initiatives with Friendships broader college and career readiness strategy;
• Provide regular updates to leadership on alumni outcomes challenges and program impact;
• Work in close partnership with the Associate Director of College and Career Pathways to ensure coordinated support across all postsecondary pathways.

Additional Responsibilities

• Maintain confidentiality of all alumni records and communications;
• Ensure compliance with data reporting requirements and organizational policies;
• Perform other duties related to alumni support and postsecondary success as assigned.

Bachelors degree required; Masters degree in Education Workforce Development Public Administration or a related field is strongly preferred.

Minimum of 35 years of experience in K12 education workforce development CTE (Career and Technical Education) postsecondary access or a related field.

Experience planning and managing large-scale events alumni engagement initiatives or community-based programming preferred.

FPCSs policy is to provide equal employment opportunity to all qualified applicants and employees regardless of their race color religion sex age national origin disability sexual orientation gender identity or expression marital status genetic information veteran status status as a special disabled veteran or any other protected criteria as established by federal state or local laws. This policy applies to recruitment and hiring training promotion compensation benefits transfer layoff termination and all other terms and conditions of employment. Employment decisions at FPCS are based solely upon relevant criteria including an individuals capabilities qualifications training experience and suitability.