Manager, Mission Advancement

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay excellent benefits and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL

Goodwill Industries of Northwest North Carolina Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem NC. We employ more than 1100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores 20 career centers and dozens of attended donation centers across a 31-county territory Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill the work we do makes a difference in the lives of the individuals we serve and in turn in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional fast paced and fulfilling.

Our organizations values shape our culture and guide our interactions with program participants customers and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill Click on the links at the top of this page or go to: .

Job Summary

The Mission Advancement Manager is responsible for managing a team that supports different programs within the assigned district that provide services to our participants. Our Mission Advancement Managers are critical in developing partnerships within our communities promoting Goodwills services and developing new community-based services

Essential Job Responsibilities

• Manages different programs within the districts.
• Responsible for employee management within the assigned district including hiring coaching and development onboarding training scheduling and disciplinary processes.
• Manages operations and staff at career centers.
• Responsible for program management and team members providing services to participants.
• Provide oversight for resources allocated to programs and the efficient and effective utilization of those resources.
• Manages departmental budgets.
• Provides career development feedback through performance reviews and team staffing.
• Generates reports audits files and performs file maintenance.
• Interacts with mission partners.
• Effectively promotes Goodwills services. Helps develop community-based services and partnerships.
• Assists with career portfolio services such as resume and cover letter writing and helping with LinkedIn profiles.

Education

Bachelors Degree in Human Services or similar required.

Qualifications

• At least 1 year of program management operations management and/or grant experience required.
• Experience developing and maintaining external partner relationships.
• Experience working in compliance (grants and scholarships).
• At least 1 year of supervisory experience required.
• Communication skills written and verbal.
• Organizational skills with the ability to multitask & make decisions under pressure understanding deadlines
• Partnership & Business Development skills
• Coaching Development and Leadership Skills
• Conflict management skills.
• Critical Thinking and Time Management skills
• Customer Service focus
• Microsoft Office Suite
• Understanding of Goodwills brand and overall brand awareness and ability to assist with Mission strategy development.
• Understanding of Goodwills relationship with NCWorks and eachs operations
• Must be able to travel 50-75%

BENEFITS

Goodwill believes strongly in supporting our team members and offers excellent benefits professional development and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive some of the many benefits we offer to all employees are:

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

In addition we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

EOE. E-Verify Employer.

Required Experience:

Manager