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As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Multi-Family Technology Product & Platform Management

Job Category:

People Leader

All Job Posting Locations:

Raritan New Jersey United States of America

Job Description:

We are searching for the right talent for a Manager MedTech Technology Technical Platform Owner Product Lifecycle Management to be located in Raritan NJ

Position Summary

The individual in this role will lead the strategy delivery and operational performance of Windchill-based Product Lifecycle Management (PLM) platform operations supporting MedTech. This role is accountable for ensuring the platform is scalable and reliable while driving continuous improvement and measurable business outcomes.

The position provides managerial oversight and governance for end-to-end implementation and operation of the Windchill platform including solution architecture alignment system configuration standards deployment readiness and production support for multi-node environments. This role partners with Quality Validation Security and Enterprise Architecture to ensure the platform operating model controls and documentation meet regulatory and audit expectations.

The role includes defining and advancing platform strategy and multi-year roadmaps prioritizing investments across reliability scalability user experience and compliance. The role leads and develops a team of engineers and/or managed service partners establishes standards and ways of working (including SAFe Agile delivery) and drives automation standardization observability and operational maturity through cloud-native services and enterprise monitoring tools. This position influences and aligns senior stakeholders across OpCos and functions ensures delivery commitments are met and is accountable for risk management vendor performance and overall service health.

Major Duties & Responsibilities

• Lead the engineering design and continuous evolution of the Windchill-based PLM platform ensuring robust scalable and secure system architecture while driving engineering excellence automation and modern DevOps practice
• Own the Windchill platform systems strategy and roadmap aligned to business outcomes compliance expectations and enterprise architecture.
• Lead and develop a high-performing engineering team and/or managed service partners; set expectations coach technical growth drive performance and ensure effective on-call and support coverage.
• Establish and enforce platform governance (configuration standards lifecycle management access controls validation approach and change control) in partnership with Quality Validation Security and Architecture.
• Provide oversight for OpCo onboarding and migration programs including intake planning resourcing data migration readiness cutover governance and post-migration stabilization.
• Own service health and operational excellence for the platform (availability incident/problem management observability automation capacity and resiliency) and drive root-cause remediation with measurable improvements.
• Provide on-call support both on and off business hours lead incident triage and restoration and drive root-cause analysis with corrective and preventive actions
• Lead upgrade and environment lifecycle planning (Windchill/ThingWorx releases patching infrastructure modernization) ensuring risk-based execution validation alignment and minimal business disruption.
• Partner with Product Owners business leaders and architects to manage demand plan delivery and communicate status risks and tradeoffs to stakeholders and leadership forums.
• Evaluate pilot and scale technology improvements that increase platform capability reduce operational risk and improve cost efficiency (e.g. cloud services monitoring/observability and AI-enabled automation).
• Own platform financial management including forecasting budget stewardship license and hosting cost optimization and KPI-driven governance of consumption and spend.
• Manage vendors and service partners to defined SLAs delivery outcomes and compliance requirements; ensure contracts escalation paths and performance reviews are in place.
• Lead planning and execution within the Agile delivery model (e.g. SAFe) including intake prioritization capacity planning dependency management and delivery governance across teams.
• Build team capability through coaching training plans and communities of practice; establish engineering standards for SDLC DevOps deployment and migration execution.
• Ensure audit readiness and regulatory compliance by owning validation strategy alignment documentation standards and operational controls for medical device development systems.

Qualifications

Experience and Education:

• Bachelors degree in Computer Science Engineering or related discipline or equivalent experience.

• 10 years of experience delivering and operating Windchill PLM (or comparable enterprise PLM) in a regulated/validated environment.

Skills:

• 3 years of people leadership and/or delivery management experience leading engineers and/or managed service partners (hiring coaching performance management and team development).
• Demonstrated ability to own platform governance (configuration standards access controls change control validation documentation) and drive audit-ready outcomes.
• Experience managing service health in production (incident/problem management RCA resiliency observability and continuous improvement) for enterprise scale business-critical platforms.
• Experience leveraging observability and monitoring tools (e.g. Dynatrace) to drive proactive operations and automation.
• Experience operating AWS-based or cloud-hosted enterprise platforms including security and resiliency patterns appropriate for regulated environments.
• Strong stakeholder management and communication skills including ability to present tradeoffs risks and roadmaps to senior business and IT leaders.
• Working knowledge of Agile delivery practices (preferably SAFe) and modern DevOps tooling (version control work tracking CI/CD and technical documentation platforms).
• Experience in MedTech Life Sciences or other regulated R&D environments supporting validated systems
• Demonstrates AI Fluencythe ability to use and evaluate AI technologies responsibly (with a primary focus on generative AI in the workplace)to improve productivity and decision quality while maintaining human accountability managing risk and complying with applicable governance privacy security and policy requirements

Preferred

• Demonstrated experience leading large platform modernization programs (upgrades cloud migrations multi-site onboarding) with cross-functional stakeholders.
• Experience defining and implementing PLM platform governance operating models and service management practices across multiple business units.

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Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.

Required Skills:

Product Lifecycle Management (PLM)

Preferred Skills:

Budget Management Business Architecture Business Process Design Business Savvy Computer Programming Developing Others Human-Computer Interaction (HCI) Inclusive Leadership Leadership Motivating People Platform as a Service (PaaS) Product Knowledge Resource Allocation Software Development Management Strategic Change Tactical Planning Team Management Technical Credibility

The anticipated base pay range for this position is :

$102000 - $175950

Additional Description for Pay Transparency:

Subject to the terms of their respective plans employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance. Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire Employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay including Floating Holidays 13 days per calendar year Work Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours Additional information can be found through the link below. Experience:

Manager