Manager, Kitchen Operations

At Food Bank For New York City our greatest asset is our people. Our dedicated team known proudly as Food Bankers represents a diverse community united by a shared mission: To empower every New Yorker to achieve food security for good. Were a collaborative driven and passionate team dedicated to social impact. If youre energized by purpose-driven work and a values-led culture wed love to meet you.

Position Summary:

The Kitchen Operations Manager oversees daily operations for a shared-use space ensuring a safe sanitary and welcoming environment for community members volunteers and staff. They are in a dual-purpose leadership role that merges kitchen operational management with building maintenance and community engagement.

Job Duties and Responsibilities:

â Staff Leadership: Ensure appropriate staff levels guidance and oversight. This includes hiring training scheduling conducting performance reviews and promoting Food Bank values and culture.

â Programs and Community Engagement: Provide support and leadership to ensure programs are well-supported responsive to our neighbors needs and in compliance with contractual/grant obligations.

â Food Quality and Safety Assurance: Maintain high standards for nutrition cleanliness and sanitation for entire facility. Maintain up-to-date food safety documentation in compliance with health department regulations and inspections. Develop and enforce strict adherence to Standard Operating Procedures (SOPs) to ensure contract/grant compliance.

â Operations and Compliance: Develop and enforce Standard Operating Procedures (SOPs). Oversee equipment usage maintenance and repairs. Manage daily operations to ensure a safe sanitary well-maintained facility.

â Inventory Management: Oversee the procurement receipt and storage of goods (including donations) using FIFO (First In First Out) among other efficiency measures.

â Equipment Maintenance: Oversee deep cleaning preventative maintenance and equipment repair.

â Impact and Budget Management: Manage program budgets to ensure the program is operating within budget parameters and able to meet goals. Implement and manage mechanisms for tracking analysis and reporting on units of service data.

â Other duties as assigned.

Qualifications and Experience:

Bachelors degree or equivalent experience.

Three to five years of management experience preferably in nonprofit or social service sector.

Strong customer service skills

Excellent organizational skills and attention to detail with the ability to manage multiple projects in a robust work environment.

Ability to work some nights and weekends.

Department of Health Food Safety Certification (upon hire).

Excellent verbal and written communication skills.

Bilingual English/Spanish preferred.

Proficiency in MS Office preferred.

Working Conditions / Additional Information

On-Site

Ability to stand for long periods and lift/move items up to 50 lbs.

Salary: The salary range for this role is $75000 - $80000 annually.

Featured Benefits

Competitive Health Benefit Package (Medical Dental & Vision)

403(b) Retirement Plan with company match

Generous paid time off (PTO Holidays Birthday Off Volunteer Time 4-Day Work Weeks during the Summer & more!)

Paid Parental Leave

Flexible Spending Accounts (FSA) Dependent Care Accounts (DCA) & Commuter Reimbursement Accounts (CRA)

Learning & Development Opportunities (Robust LinkedIn Learning library Lunch & Learn Sessions internal employee development & more)

EAP wellness and mental health resources

Discounted staff perks (e.g. movie tickets gym memberships travel)

People-First Culture

At Food Bank for New York City we pride ourselves on having a People-First Culture our people are our greatest addition to our benefits we offer employee engagement opportunities such as our culture committee annual organization celebrations and more!

Required Experience:

Manager