Manager, IT Solution Delivery (Clinical Data Exchange & Epic Payer Platform)
Job Location:
Durham, NC - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Description
As a Domain expert in IT Healthcare Integrations and Interoperability solutions with an understanding of Healthcare Payer/Provider clinical data exchange you will own and lead valuable deliveries that improve the health experience of our members. This role will interact and participate in the implementation and operation of Epic Payer Platform. Experience with Epic EHR and/or Epic Payer Platform implementation or operations will give an edge to applicants.You will lead and manage IT teams through successful delivery of solutions to address business needs. Manage on-going maintenance of related systems. Manage relationships with business and technology partners. Performs all people leader tasks. Maintain and enforce ideal architecture for applications under your domain.
With communication needs varying from technical and detailed to business focused and C suite consumable you will be centered in the heart of making the bi-directional data exchange between payers and providers a reality.
WhatYoullDo
Leads an IT Solution Delivery team responsible for the successful delivery of enterprise-wide projects.
Align and guideyour business partners and collaborate on Deliveryroadmapto meet KPIsand Milestones.
Aligntechnology stack delivery teamdelivery partnerplanningand vendorpartnersto themulti-year delivery roadmap.
Stay up to date on the Interoperability standards versions ImplementationGuidesand industrymovement to keep BCBSNCin a forward position within the Interoperabilityspace.
Contribute and steerarchitecturesolutions and/orcollaborateswith architecture on solutions for applications under his/her domain.
Manage and guide the detailed designdevelopmentandintegrationactivities for IT solutions.
Provides concurrent oversight to multiple projectsgenerally accountableto a single business division.
Delivers complex communication of status and issues to senior leadership VPs and stakeholders in a clear and concise manner.
Accountable for managingrelationshipswithinternal and externalbusinessstakeholdersvendorsand other delivery partners.
Accountable for implementing technical solutions to adherewithIT guiding principles and imperatives.
Contribute to the evolution and delivery of the ITstrategy inclusive ofarchitectural patternsstandardsand best practices.
Accountable tomaintainapplicationhealth and performance through enforcement of architecture decisions that enable Blue Cross NC to better serve its members and constituents.
Perform analytic functions and coach team members in technical and analytical production.
Guides team through assessment of alternative systems approaches for workability and economic feasibility.
Responsible for end-to-end vendor management for IT partners.
Assistdepartments with strategic analysis to provide recommendations that ensure quality cost effectiveness goals regulatoryrequirementsand mandates are met through IT solutions ina timelyfashion.
Provide direct reports with well-defined job expectations ongoing performance feedbackaccurateandtimelyperformance appraisals coaching mentoring training conflict resolution
Play a key role in definition of the Solution Delivery Methodology and enforce the adherence of associated procedures
What You Bring
Bachelors degree or advanced degree (where)
3 yearsplus ofleading IT deployment teams.
8 years of experience in relatedfield.
In lieu of degree 10 years of experience in related field.
Bonus Points
Payer/Provider clinical data exchange use-cases
background in SMART on FHIR Applications and strategies
Electronic Prior Authorization (ePA) Quality Care Gaps Risk Adjustment (HCCs) HEDIS FHIR Implementation Guides
Epic Payer Platform integration and operations
or similar experiences on the Hospital Information Systems roles for the same criteria.
Knowledge in interoperability and HL7 FHIRFHIR work groupsand governing bodies(Da Vinci CarinSequoia NCQA CMS etc.).
WhatYoullGet
The opportunity to work at thecutting edgeof health care delivery with a teamthatsdeeply invested in the community
Work-life balance flexibility and the autonomy to dogreat work
Medical dental and vision coverage along withnumeroushealth and wellness programs
Parental leave and support plus adoption and surrogacyassistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
WhereYoullWork
Our Hybrid Flex approach is builton presencewith a purpose giving you flexibility to work remotely with intentional in-person connection that supports a workplacethatsflexible connected and future focused.
In a Hybrid-Flex roleyoullwork in the office at least two days a week for collaboration and a Remote Flex roleyoullwork virtually with a few in-office visits each year formeaningfulmoments that matter.
Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in anystateslistedonthis job posting. Onsite expectations will be discussed during the interview process.
Salary Range
At Blue Cross NC we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training specialized skill sets licensure and certifications and other business and organizational base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus* 401(k) with employer match Paid Time Off (PTO) and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
Skills
Data Integration Data Solutions Data Warehousing (DW) Enterprise Data Information Technology (IT) Information Technology (IT) Projects Information Technology (IT) Services Information Technology Infrastructure Library (ITIL) Information Technology Management IT Leadership IT Service Management (ITSM) People Management Performance Analysis Solutions Delivery Technical Solutions Technology Solution Delivery
JOB ALERT FRAUD: We have become aware of scams from individuals organizations and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on If you have already provided your personal information that you suspect is fraudulent activity please report it to your local authorities. Any fraudulent activity should be reported to: .
Required Experience:
Manager
About Company
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