Manager, Investigations, Ethics & Compliance
El Segundo, CA - USA
Job Summary
The Opportunity:
*Open to remote work*
Mattels Ethics & Compliance team is seeking a Manager Investigations to lead and conduct compliance and workplace investigations across the United States. We are looking for an experienced investigator and employee relations professional who can ensure concerns are addressed in a timely thorough objective and consistent manner while fostering a culture of integrity accountability and respect.
This individual will manage complex compliance investigations partnering closely with People & Culture Business Partners Employment Law Security IT Internal Audit and other cross-functional stakeholders. The ideal candidate will demonstrate sound judgment strong investigative expertise and the ability to navigate sensitive workplace issues while balancing business needs and employee experience.
What Your Impact Will Be:
Workplace Investigations
- Conduct end-to-end workplace investigations involving allegations of harassment discrimination retaliation misconduct policy violations and other employee concerns.
- Gather and analyze evidence conduct interviews assess credibility and make objective findings based on facts and applicable policies.
- Prepare clear concise and fact-based investigation documentation including interview notes case summaries findings and recommendations.
- Manage investigations in a timely manner while maintaining consistency objectivity confidentiality and adherence to Compliance and investigative best practices.
- Present investigation findings risk assessments and recommendations to Employment Law People & Culture and business leaders to support informed decision-making and appropriate corrective actions.
- Maintain accurate and up-to-date case records within Mattels centralized case management system.
Stakeholder Partnership
- Serve as a trusted advisor to People & Culture Business Partners and business leaders on complex workplace matters balancing business objectives operational impact and employee experience.
- Facilitate conflict resolution and mediation efforts to address workplace concerns and support sustainable outcomes.
- Build strong partnerships across the organization and effectively engage with employees at all levels.
- Maintain the highest standards of professionalism discretion and confidentiality in handling sensitive employee matters.
Compliance Risk Management & Continuous Improvement
- Partner with Compliance colleagues to identify opportunities to enhance investigative processes controls policies training and risk mitigation efforts.
- Analyze investigation trends and root causes to help inform proactive compliance and employee environment strategies.
- Participate in quarterly reviews with external auditors regarding investigatory matters controls and related processes.
- Partner with People & Culture Business Partners on the development and delivery of training programs related to workplace conduct investigations and employee environment.
- Support regional and global investigations as needed in partnership with the Sr. Director Global Investigations & Employee Relations and local People & Culture teams.
Qualifications :
What Were Looking For:
- Minimum of 5 years of experience conducting end-to-end workplace investigations involving harassment discrimination retaliation misconduct and other complex workplace matters.
- Strong investigative interviewing fact-finding analysis documentation and report-writing skills.
- Experience managing sensitive and challenging conversations with employees and leaders at all levels.
- Ability to establish credibility build trust and maintain effective partnerships across diverse stakeholder groups.
- Excellent organizational project management and time-management skills with strong attention to detail.
- Ability to manage multiple priorities in a fast-paced high-volume environment while adapting to changing business needs.
- Strong analytical problem-solving collaboration presentation and communication skills.
- Ability to work independently while exercising sound judgment and maintaining confidentiality.
Preferred Qualifications
- Bachelors degree or equivalent combination of education and relevant experience.
- Professional certifications such as AWI-CH SHRM-CP SHRM-SCP PHR SPHR or similar credentials.
- Experience using NAVEX or other case management and ethics reporting platforms.
- Written and verbal proficiency in Spanish.
- Experience supporting investigations across multiple jurisdictions and/or global organizations.
*The pay range is indicative of projected hiring range however base pay will be determined based on a candidates work location skills and experience. Mattel offers competitive total pay programs comprehensive benefits and resources to help empower a culture where every employee can reach their full potential.
Additional Information :
Dont meet every single requirement At Mattel we are dedicated to an inclusive workplace and a culture of belonging. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattels Talent Community and start receiving exciting updates about our company our employees and our culture. Also interested in signing up for job alerts Do so here!
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattels award-winning workplace culture has been recognized by Forbes Fast Company Newsweek Great Place to Work TIME and more.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act qualified applicants with arrest or conviction records will be considered for employment.
Videos to watch:
The Culture at Mattel
Corporate Philanthropy
Remote Work :
Yes
Employment Type :
Full-time
About Company
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels ... View more