Manager, Integrated Technology

The Risk Solution Consulting Manager leads a high-performing experienced US-focused team responsible for translating customer risk fraud identity compliance investigation and integration requirements into compelling solutions involving the Thomson Reuters CLEAR public records data and analytics product. The role owns the Solution Consulting strategy for the Corporates Risk business partners with Sales and cross-functional leaders to improve revenue outcomes and develops a high-performing team of CLEAR Product Specialists and Integration Specialists.

This manager balances people leadership opportunity strategy technical and product credibility go-to-market execution operational discipline and customer experience. The position ensures that Solution Consulting is engaged early focused on the highest-value opportunities and able to support both direct-to-customer and partner-enabled solutions involving the CLEAR product.

Build lead and retain a high-performing inclusive team spanning both pre-sale CLEAR Product Specialist (Corporate customer remit) and pre/post-sale Integration Specialist (Corporate and Government customer remit) roles.

Set clear goals and expectations; maintain a consistent coaching cadence through one-on-ones call reviews in-the-moment feedback and documented development plans.

Onboard and support cross-training of new team members across CLEAR products customer use cases discovery demonstration integration presentation and value-articulation skills.

Differentiate coaching and success measures for product-focused and integration-focused roles while increasing bench strength and reducing single points of failure.

Lead the teams professional development through stretch assignments mentoring opportunities etc.

Represents Risk Solution Consulting in leadership forums and serves as a visible advocate for the team customers and business.

Partner with Risk Sales and Sales Management on new and existing customer opportunities including qualification discovery strategy solution alignment competitive positioning demonstrations proofs of concept and executive presentations.

Prioritize Solution Consulting capacity toward the opportunities with the greatest customer value revenue potential strategic importance and probability of progression.

Improve opportunity quality and predictable outcomes by promoting early SC engagement clear next steps accurate technical scoping and disciplined opportunity documentation in Salesforce.

Support pipeline creation as well as pipeline conversion through customer education webinars industry events partner activities thought leadership and targeted account programs.

Provide leadership presence on complex high-value and multi-stakeholder solution opportunities.

Ensure the team can position the CLEAR portfolio against customer workflows including investigations identity verification fraud prevention risk assessment enhanced due diligence know your customer (KYC) and adverse media/sanctions monitoring.

Maintain strong demonstration readiness across the CLEAR product portfolio including AI-enabled features.

Ensure integrated solution conversations appropriately cover CLEAR API/Batch services customer technical environments implementation dependencies security considerations and onboarding/compliance requirements.

Translate complex product data analytics and integration capabilities into clear business outcomes for both technical and non-technical audiences.

Promote trusted advisor behaviors by grounding recommendations in customer needs workflows data requirements and business objectives using a solution selling methodology.

Partner with Corporate & Government Partnerships & Alliances Product & Innovation Product Management Marketing Sales and external technology partners to shape repeatable Risk solutions.

Guide Solution Consulting support from early solution design through go-to-market preparation field enablement customer opportunity support technical onboarding and post-launch refinement/support.

Establish clear ownership and operating rhythms for partner opportunities including qualification discovery demonstrations technical alignment deal progression and implementation handoffs.

Help scale CLEAR product usage through pre-integrated partner solutions and customer-specific workflow integrations.

Serve as a senior escalation and coordination point for complex customer product solution and integration issues that affect strategic opportunities or relationships.

Represent customer and field feedback to Product and Product Management to improve roadmap decisions product readiness documentation and overall customer experience.

Model ownership and proactive problem solving while maintaining clear role boundaries and sustainable team capacity.

Establish and maintain operating metrics that show Solution Consulting activity capacity opportunity engagement win rate revenue influence deal progression discovery compliance and customer or partner outcomes.

Use Salesforce Gong Workday dashboards and other approved tools to guide prioritization coaching forecasting and continuous improvement.

Create regular leadership views that identify trends capacity risks skill gaps process issues and actions needed.

Work with Solution Consulting leadership to standardize core Solution Consulting practices while allowing appropriate flexibility for distinct product integration customer and partner motions.

Use and promote AI and automation responsibly to improve team productivity knowledge access call coaching content preparation and scalable enablement with measurable outcomes.

Achievement of Risk business financial targets in partnership with Sales leadership with clear evidence of Solution Consulting influence.

Improved win rate deal progression late-stage conversion and time-to-close on SC-supported opportunities.

A healthy engaged and continuously developing Product Specialist and Integration Specialist team with documented coaching and succession coverage.

Consistent high-quality customer discovery demonstrations technical consultations and integrated solution designs.

Effective support for launch and execution of strategic CLEAR solution partnerships and repeatable integrated solutions.

Actionable operational and value metrics used regularly to make prioritization staffing coaching and go-to-market decisions.

Substantial experience in solution consulting pre-sales technical consulting product consulting or a related customer-facing role in risk fraud identity compliance investigations data or enterprise software.

Demonstrated leadership experience including goal setting mentoring and leading through change.

Strong knowledge of CLEAR or comparable public-records risk identity fraud due-diligence compliance investigation or data-integration solutions.

Experience leading complex sales cycles involving business technical legal security procurement implementation and executive stakeholders.

Ability to guide both functional product demonstrations and technical discussions involving API and batch services.

Proven collaboration across Sales Product Partnerships Marketing Customer Success and senior leadership groups.

Strong executive communication presentation facilitation negotiation and written communication skills.

Ability to prioritize competing demands make evidence-based decisions remove barriers and maintain customer focus in a rapidly-changing environment.

Willingness to travel for strategic customer meetings internal leadership sessions partner activities and industry events as business needs require.

N/A

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Whats in it For You

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

• Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

In the United States Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health dental vision disability and life insurance programs as well as a competitive 401k plan with company addition Thomson Reuters offers market leading work life benefits with competitive vacation sick and safe paid time off paid holidays (including two company mental health days off) parental leave sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally Thomson Reuters offers the following additional benefits: optional hospital accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations unless otherwise noted the target total cash compensation range for this role is $146300 USD - $271700 USD. Pay is positioned within the range based on several factors including an individuals knowledge skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. Target total cash compensation ranges are inclusive of both base pay and any target sales incentive.

This job posting will close 12/31/2026.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

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