Senior Instructional Designer

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage secure and automate their IT environments driving operational efficiency and long-term business success.

Backed by Insight Partners a leading global software investor Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000 Kaseya has built a culture centered around innovation accountability and results. We are a high-growth high-performance organization that values individuals who are driven adaptable and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya success comes from embracing challenges moving with urgency and continuously raising the bar.

Job Summary

We are seeking a Cybersecurity Instructional Designer to develop engaging accurate and accessible security awareness and compliance training content for both technical and non-technical audiences. This role combines instructional design research writing and visual storytelling to turn complex cybersecurity and compliance topics into short effective learning experiences. The ideal candidate will create story-driven microlearning content that improves learner understanding of security risks compliance requirements and secure behaviors across a range of audiences.

Roles & Responsibilities

• Design and develop cybersecurity security awareness and compliance training content for technical and non-technical audiences
• Create story-driven microlearning modules ranging from 30 seconds to 5 minutes in length
• Research and translate complex cybersecurity and compliance topics into clear accurate and engaging learning experiences
• Write realistic scenarios and training content on topics such as phishing AI threats social engineering NIST HIPAA GDPR and secure development practices
• Tailor messaging tone and level of technical depth based on the target audience including IT professionals developers and general employees
• Independently build subject-matter expertise in new cybersecurity and compliance topics as needed to support content development
• Use eLearning video and design tools to produce visually engaging and accessible learning content
• Collaborate with internal stakeholders to ensure training content aligns with security awareness goals compliance requirements and learner needs

Required Qualifications

• 3 years of experience creating cybersecurity security awareness or compliance training content
• 3 years of experience in instructional design curriculum development adult learning microlearning or storyboarding
• 3 years of experience writing content for both technical and non-technical audiences
• 3 years of experience researching cybersecurity or compliance topics and developing original training content from that research
• 2 years of hands-on experience using eLearning video or design tools such as Vyond Articulate Rise Storyline Synthesia Camtasia Canva or Captivate

Preferred Qualifications

• Bachelors degree in communications journalism English instructional design or a related field
• 3 years of experience in content management curriculum development or a similar role
• 2 years of experience developing content related to cybersecurity threats trends best practices or security awareness methodologies
• 2 years of experience creating compliance-related training content
• Experience designing short-form scenario-based or story-driven learning experiences
• Experience writing in a clear engaging and narrative-driven tone
• Proficiency with content management systems and strong verbal written editing and proofreading skills

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.