Manager, HR Data Management

Werelooking for a strategic hands-on leader to own HR data management at Rakuten. This role sits at the intersection of data governance team leadership and HR technology and is accountable for the integrity of all Workday employee data across ourRakuten Internationalemployee population.Youlllead a team of HR data professionals drive a best-in-class governance framework and serve as the senior decision-maker on complex high-judgment data questions that go beyond standard operating procedures.

Youllset the standards lead the team that executes against them and shape how HR data operations evolve alongside Workdays expanding AI and automation capabilities.Youlloperateprimarily at the strategic level while staying close enough to the work to execute when the team needs it.

Key Responsibilities:

Data Governance & Workday Oversight

Manage to the data governance framework for all Workday employee data including standards audit cadence escalation protocols and exception handling.Youllset accuracy targets review audit results and drive root-cause resolution.Youllbe theinitialdecision-maker on conflicting data sources data model changes and integration design questions partnering with HRIS and HR Services leadership to shape Workday configuration and system readiness strategy.

Team Leadership & Development

Lead develop andretaina team of HR data management professionals responsible for day-to-day execution SLA adherence and quality assurance.Partner with direct reports as theybuild individual development plansyoullcoachthrough ambiguityidentifyhigh-performers ready for growth (including into management) and advocate for resources as the teams scope evolves.

Cyclical Programs & Complex Data Work

Own the HR data workstream for recurring high-stakes programs annual performance cycles compensation planning and year-end reporting.Youllnavigate ambiguous complex data situations that require senior judgment: multi-entity reconciliation M&A or subsidiary integration work org restructures and cross-functional data disputes.Youllbe the escalation point for non-standard requests and build repeatable frameworks to reduce manual effort over time.

Automation AI & Future-State Operations

Champion automation and AI adoption within HR Data Management.Youllidentifyopportunitiesfor Workday process automation EIB improvements AI-assisted anomaly detection and intelligent audit tooling partner with HRIS totranslate Workdays evolving AI/ML capabilities into practical recommendations.Youllbuild the teams capability alongside these technologies and represent the teams automation roadmap in cross-functional and leadership forums.

Cross-Functional Partnership

Serve as a strategic partner not just a service function to HR PayrollGlobal Total Rewards Finance Legal IT and HRIS.Youllrepresent HR Data Management in leadership meetings working groups and executive briefings and own the relationship with internal audit with a target of zero critical findings per cycle.

Minimum Qualifications:

• 6 years of progressive experience in HR data management HRIS or workforce analytics with at least 2 years leading a team or formally managing direct reports.

• Solid Workday HCM knowledge: sufficient technical depth to set governance standards evaluate data quality and partner credibly with HRIS.

• Demonstrated experience leading cyclical HR programs with significant data components such as open enrollment annual compensation cycles workforce planning or performance review data management.

• Proven ability to navigate complex nuanced data situations requiring senior judgment: org restructures multi-entity data reconciliation audit responses or cross-functional data disputes.

• Excellent executive communication skills able to present workforce data clearly and persuasively to HR leaders and business executives who are not data practitioners.

• Experience in an HR shared services or HR Operations environment with accountability for SLA-driven delivery and data quality outcomes.

• Familiarity with Workdays AI/ML capabilities or other HR technology AI tools (e.g. intelligent automation predictive analytics AI-assisted data validation) and experience leading or contributing to an automation or AI adoption initiative within an HR Operations or HRIS environment.

• Demonstrated people leadership skills including team development performance coaching and building a culture of accountability.

Preferred Qualifications

• Experience managing Workday data across multiple legal entities subsidiaries oracquiredorganizations.

• Familiarity with international HR data compliance reporting requirements or multi-country workforce management.

• Exposure to HR process automation digital transformation or continuous improvement methodologies (e.g. Lean/Six Sigma).

• Bachelors degree in Human Resources Business Information Systems or a related field or equivalent experience.