Manager, Governance Risk Reporting

Why youll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative and for their people to be engaged connected and creative at work. That means moving them to the cloud helping them build the workplace of tomorrow and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging continuously striving to do whats good for our people and communities.

The impact you will have:

As Manager Governance Risk & Reporting within Managed Services you will be the organizational authority on two fronts: governance risk and compliance program integrity and the reporting data analytics and strategic-insights function that informs how the business decides. Your work will directly protect Managed Services revenue reduce risk exposure ensure vendor partner compliance and equip leadership with the data visibility and predictive intelligence needed to make high-quality strategic decisions.

You will build two functions that others depend on a disciplined governance and risk practice that protects the business and a reporting and analytics capability that surfaces truth through data and turns insight into strategic your hands both governance and analytics become strategic organizational capabilities that scale with organizational growth.

What youll do:

• Own and govern the end-to-end lifecycle of all Managed Services audit programs including planning execution evidence management remediation tracking and program close-out.
• Lead monthly quarterly and annual GRC reviews maintaining audit calendars accountability frameworks and risk escalation protocols across the program portfolio.
• Manage OEM and vendor MSP audit programs for Microsoft Cisco Google VMware AWS Lenovo and other partners serving as the primary accountability owner for all milestones and deliverables.
• Lead the Managed Services reporting and analytics function designing and maintaining executive dashboards KPI tracking and data pipelines that deliver visibility into audit health compliance status and broader operational performance.
• Extract insight from audit compliance and operational data and translate it into strategic narratives for executive and senior leadership enabling informed decisions on revenue risk investment and growth.
• Drive strategic prioritization of audit workstreams as a revenue-protection lever quantifying the financial impact of compliance performance and program gaps.
• Publish quarterly audit schedules program costs membership requirements and risk frameworks to corporate stakeholders.
• Partner with Business Intelligence Finance and Operations teams to integrate audit data into broader organizational reporting and planning processes.
• Implement AI-enabled automation and workflow improvements to streamline audit tracking evidence collection and compliance reporting.
• Maintain intranet content with current audit health and status reports ensuring stakeholders have reliable timely access to program information.
• Lead cross-functional teams and influence stakeholders across Services Business Development Sales Technical Pre-Sales and Solution Development to deliver audit outcomes.
• Participate in corporate ISO SOC BPML BCP and DR audit planning and evidence-gathering initiatives.

What youll bring to the table:

• Post-Secondary Degree or Diploma in Business Information Technology or a related discipline.
• 10 years of IT or professional services experience with demonstrated senior leadership in audit management governance or program delivery.
• PMP PgMP or equivalent program/project management certification required.
• Membership in the Institute of Internal Auditors (IIA) or ISACA preferred.
• Deep experience in audit governance GRC frameworks multi-vendor MSP audits and evidence management.
• Proficiency with enterprise BI tools (Power BI or equivalent) for building executive-facing dashboards and KPI frameworks.
• Experience with ServiceNow PPM Jira or equivalent platforms for program and resource management.
• Exceptional written and verbal communication skills with a proven ability to align multiple senior stakeholders toward a common goal.
• Process improvement data analytics and project management skills and experience.
• People leadership and/or management experience considered an asset.

Compensation:

A reasonable estimate of the current base pay range for this position Texas and Illinois is $116800 to $146000 annually 14% as target incentives.

A reasonable estimate of the current base pay range for this position Florida and Colorado is $110960 to $138700 annually 14% as target incentives.

Actual salary will be based on a variety of factors including location experience skill set education and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees which includes:

• Health and Wellbeing: Medical Dental and Vision Care Flexible Spending Account Employee Assistance Program
• Financial Benefits: 401k Plan with Company Matching Life and Disability Insurance
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) Holidays Parental Leave Volunteer Days Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech returning to work after a gap in employment or looking to transition and take the next step in your career we are excited to learn more about you and encourage you to apply.

Why Youll Love Working Here:

• The People: Youll thrive in our collaborative environment surrounded by incredible colleagues who foster support and innovation driving our collective success
• High-Performing Culture: At Softchoice we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to race color religion national origin age sex marital status ancestry disability veteran status gender identity or sexual orientation.

Require accommodation We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position please reach out directly to. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us we will conduct a criminal record check verify your education and check your references.

When you join Softchoice we will onboard you remotely. Dont worry. Its quick simple and youll be connected with your new team in no time.

Job Requisition ID:7618

EoE/M/F/Vet/Disability

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