Manager, Fleet Support Operations
Job Location:
Job Location:
San Francisco, CA - USA
Yearly Salary:
$ 131000 - 158000
Yearly Salary:
Posted on:
11 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Base Operations team is responsible for maximizing vehicle uptime through maintenance and repair operations both existing and future. The Manager of Fleet Support Operations will work closely with the Fleet Operations Leadership team to drive new operational initiatives track and measure efficiencies establish KPIs and ensure we stay hyperfocused on our roadmap progression for our Zoox L3 and VH6 vehicle fleets. An ideal candidate would be self-motivated and technically inclined embrace a positive attitude remain calm in a rapid-paced environment identify as a change-maker and have a solid operational background. This role will require you to stay flexible tackle ambiguity head-on embrace change and focus on delivering a best-in-class commercial product including the associated maintenance and repair services.
In this role you will:
- Effectively manage the Fleet Support Operations team and cross-functional relationships to ensure execution of business initiatives improve processes and effectively deploy systems and infrastructure as planned.
- Provide mentoring and accountability to direct reports and succession planning through appropriate coaching leadership development and training and performance management.
- Strategically forecast team growth that aligns with our company roadmap. All workshop personnel will be heavily engaged in the recruiting and hiring process. Additionally focus on streamlining the employee onboarding and training process.
- Define track and drive the continuous improvement process which includes systems applications tools methods and forward-looking changes that will result in an increase in fleet uptime.
- Define and execute against objectives and KPIs positively reinforce and engage your team and share in each others success.
- Optimize the current workstreams to reduce downtime in vehicle maintenance and repairs and provide more uptime for engineering-level testing.
- Forecast and oversee the team budget for crew and vehicle supplies.
- Enforce all environmental health and safety policies. Ensure the workshop area is clean organized and free of dangerous & hazardous materials. Raise the bar on safety.
Qualifications
- 8 years of transportation industry experience preferably in operations some of which manage fleets/maintenance and 5 years of managing teams of 10 or more people across multiple projects.
- Demonstrates strong leadership organizational and operational skill sets
- Possesses strong analytical and problem-solving abilities
- Demonstrates awareness of all environmental health and safety protocols
- Communicates clearly and effectively; comfortable in engaging with senior leadership
- Experience building cross-functional relationships that help the team scale
Bonus Qualifications
- Proficiency in Jira/Confluence SAP ERP MS Office Google Suites Lucid Charts and Slack
- Experience working in an NPI environment and cross-functionally with PMO or engineering organizations
- Working with cross-functional teams on go-to-market initiatives
- Experience in the autonomous vehicle transportation dispatch and emergency response industries
$131000 - $158000 a year
Base Salary Range
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling as well as positioning within a level is determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance long-term care insurance long-term and short-term disability insurance and life insurance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
About Company
We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable for everyone. This is on-demand autonomous ride-hailing.
