Manager, Finest Merchandise

DEPARTMENT: FinestCollective

REPORTSTO: DirectorSpecial Event Operations

DIRECT REPORTS:Sr. Special Event Crew/ Merch Sales

STATUS:Full-Time; Exempt

Your role asManagerFinest Merchandise:

The MerchandiseManageris responsible forthe day-to-daymanagementof merchandise operations for Gallagher Square concerts and Full Venue Concert Merchandising serving as the lead point of contact for touring artist merchandise teams. This roledirectly Crew sellers ensuresaccurateinventory and settlement processes manages off-site merchandise anddelivershigh-quality guest experience at all points of roleis responsible forgrowing this business to meet our organizational role also provides season-longmanagement andsupport to Lock and Go operations.

All the responsibilities wetrustyou with:

• Managemerchandise operations for all Gallagher Square shows and support Full Venue Concert Merchandising

• Serve as the lead point of contact for Gallagher Square merchandise shows liaising directly with touring artist teams and merchandise contacts

• Hire train direct andsupervise all Crew seller positions on merchandiseand lock and goshifts

• Accurately count in and count out merchandise inventory before and after each show

• Prepare and deliver settlement sheets to artists and venue/partner stakeholders

• OperateAtVenupoint-of-sale and inventory software for sales tracking and reporting

• Coordinate and manage off-site merchandise sales andlogistics

• Set up andmaintainneat brand-appropriate merchandise displays

• Maintain inventory and equipment controls including reconciliation and loss prevention

• Ensure a high standard of guest experience at all merchandise locations

• Reportmerchandise revenue after each homestand

• Support Lock and Go operations throughout the season including setup monitoring and breakdown

• Perform other duties as assigned to support Special Events programming

• Detail oriented ability to multitaskpreviousMerchandise and Eventsexperience a plus

• Representsthe Club in a positive and professional manner at all times

• Other duties as assigned

Your areas of knowledge andexpertisethat matter most:

• Prior experience in event merchandising retail operations or concert/venue operations

• Working knowledge ofAtVenuor comparable merchandise/POS settlement software

• Demonstrated experience with inventory reconciliation and settlement reporting

• Strong interpersonal and communication skills for direct interaction with touring artist teams and partners

• Prior experience and ability to supervise and direct event-day staff in a fast-paced live-event environment

• Highly organized detail-oriented and able to manage multiple shows/events concurrently

• Comfortable with merchandising/visual display best practices

• Proficient computer skills including experience with MS Office products such as Word Excel Outlook etc. and ability to learn and master new software programs

• Possessstrong communicationskills both written and verbal and effectively work well with others in a collaborative respectful manner

• Exceptional time management and organizational skills with capacity to handle high volumes of detailed work multi-task and manage projects on strict deadlines

• Maintain professional demeanor with a high degree of discretion integrity and accountability

• Maintain consistent punctual and have reliable attendance

• Bilingual in English/Spanish is a plus

You willbe requiredto meet the following:

• Must be at least 18 years of age by the start of employment

• Minimum high school diploma or GED equivalent. Some college preferred

• Minimum3-5years of experience in relevant fields

• Minimum 2 years of prior people management experience

• Bi-lingualEnglish and Spanish highly preferred

• Able to work duringPadreshome games and otherspecial eventsas needed which will include weekends holidays and evenings

• Minimumphysical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 25 pounds

• As a condition of employment you must successfully complete all post-offer pre-employment requirements including but not limited to a background check

Pay andadditionalcompensation:

Per the California pay transparency law thesalary rangefor this full-time position is$70304-$75000. As a candidate for this position your pay and related elements of compensation will be contingent upon your work experience education job-relatedskillsand any other factors the San Diego Padres considers relevant to the hiring decision for this position.