Manager, Finance Operations Programs

Job Title:Manager Finance Operations Programs

PS Job Title: Mgr Fin Ops Program

Work Place Flexibility: Hybrid

Legal Entity:Entergy Services LLC

Job Summary

The Manager Financial Operations Programs is responsible for the oversight governance and optimization of the Shared Services Financial Operations portfolio including the Supplemental Labor Program and Travel & Expense Programs (One Card and Storm Logistics Card).

This role provides strategic leadership across the full program lifecycle ensuring programs align with organizational objectives while delivering measurable improvements in operational efficiency customer experience cost savings compliance and risk mitigation.

As the leader responsible for these enterprise programs the Manager oversees program strategy governance performance operational excellence and continuous improvement. The role is also accountable for designing documenting implementing and testing internal controls that mitigate operational financial compliance and fraud risks.

Reporting to the Director Finance Operations this position serves as a key leader within the Finance Operations organization developing high-performing teams while driving innovation and delivering exceptional service to internal stakeholders.

Key Responsibilities

1. Team Leadership & People Management

• Lead coach and develop a high-performing team responsible for daily program operations.
• Foster a culture of accountability engagement continuous learning collaboration and operational excellence.
• Manage day-to-day team activities including:
• Operational support
• Timesheet approvals
• Expense report approvals
• Performance management
• Employee coaching
• Career development
• Succession planning
• Model leadership behaviors that promote trust adaptability and cross-functional collaboration.

2. Operational Governance & Risk Management

• Establish and maintain effective governance across all assigned programs.
• Design document implement and periodically test internal controls to ensure:
• Regulatory compliance
• Financial accuracy
• Operational integrity
• Fraud prevention
• Identify assess and proactively mitigate operational and compliance risks.
• Develop and interpret policies standards and operating procedures.
• Oversee:
• Contract administration
• Compliance monitoring
• Financial systems optimization
• Fraud prevention initiatives

3. Program Strategy & Ownership

• Own the strategic direction governance performance and execution of the Financial Operations program portfolio.
• Translate strategic objectives into actionable initiatives that improve:
• Operational efficiency
• Customer experience
• Cost effectiveness
• Risk management
• Drive continuous improvements through technology automation analytics and process optimization.
• Oversee enterprise systems supporting assigned programs.
• Use data and performance metrics to guide business decisions.
• Manage vendor relationships and partner with Procurement to:
• Negotiate contracts
• Monitor vendor performance
• Ensure contractual compliance
• Maximize organizational value

4. Innovation & Continuous Improvement

• Identify and implement new products services technologies and operational processes that improve business performance.
• Evaluate emerging opportunities that expand the Finance Operations service portfolio.
• Lead initiatives that increase program maturity scalability efficiency and customer value.
• Champion continuous improvement methodologies and operational excellence across all assigned programs.

Minimum Qualifications

Education

• Bachelors degree in Accounting Finance Business Administration Business Analytics Operations Management Auditing or a related field.
• Equivalent combination of education and relevant experience may be considered.
• Advanced degree preferred.

Experience

• Seven (7) or more years of progressive experience in Financial Operations Accounting Finance or related business functions.
• Three (3) or more years of leadership or people management experience.
• Demonstrated experience in:
• Financial operations
• Program management
• Internal controls
• Compliance
• Vendor and contract management
• Financial systems
• Team leadership

Knowledge Skills & Abilities

• Strategic thinker with strong business acumen and ownership mentality.
• Ability to translate organizational strategy into measurable operational results.
• Strong leadership coaching and team development skills.
• Excellent communication and stakeholder management abilities.
• Skilled at building credibility and influence across all organizational levels.
• Strong analytical and problem-solving capabilities.
• Experience managing multiple priorities in a fast-paced environment.
• Ability to make sound decisions in ambiguous or changing situations.
• Demonstrated success leading organizational change and continuous improvement initiatives.
• Strong understanding of governance internal controls compliance and risk management principles.

Preferred Certifications

One or more of the following certifications is preferred:

• Certified Public Accountant (CPA)
• Certified Internal Auditor (CIA)
• Lean Six Sigma (Green Belt or Black Belt)

Core Competencies

• Leadership & People Development
• Strategic Planning
• Financial Operations
• Program & Portfolio Management
• Governance & Compliance
• Risk Management
• Vendor & Contract Management
• Process Improvement
• Change Management
• Operational Excellence
• Customer Focus
• Data-Driven Decision Making
• Cross-Functional Collaboration

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please clickhere to view the EEO page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.