Manager, Field Ops
Syracuse, NY - USA
Job Summary
Welcome!
The Manager Field Operations leads the Field Management team by defining objectives priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team member. Typically manages the work efforts of supervisors/individual contributors.
Allocate daily tasks to crews brief methods confirm tool readiness and vehicle loadouts. Lead onsite execution validate steps against MOPs and manage hold points. Check installation qualitymounting torque alignment labeling and functional tests; record values. Capture photo/video evidence and ensure required measurements are logged. Verify customer contact and site access steps; escalate issues promptly. Confirm PM/service tasks executed (functional checks adjustments firmware/config updates). Coach apprentices and techs on metering/measurement technique and documentation completeness. Close work orders with accurate notes readings photos and redlines. Escalate abnormal findings (missing parts facade issues interference) for immediate action. Stage materials and kits for nextday jobs; verify BOM completeness.
Minimum Experience: 6 years Minimum Education: Bachelors Degree
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email
Required Experience:
Manager
About Company
Service Experts has been a home service provider since 1996. HVAC, plumbing, electrical, and more, we're the experts you can count on. Find your location now!