Manager Facility Operations
Kansas City, MO - USA
Job Summary
Job Summary:
The Manager Facility Operations is responsible for leading the daily maintenance repair and operational readiness of T-Mobile Center to ensure the facility is safe functional and event-ready at all times. This position oversees building systems preventive maintenance programs facility improvements and the day-to-day activities of the Facility Operations team while maintaining the highest standards of safety reliability and presentation.
Working closely with internal departments contractors vendors and Operations leadership the Manager Facility Operations develops maintenance strategies prioritizes facility projects supervises staff and ensures building systems operate efficiently to support world-class concerts sporting events family shows and special events.
Essential Duties:
Facility Operations & Building Systems
- Oversee the daily operation inspection testing and preventive maintenance of all building systems including:
- HVAC systems
- Building Automation Systems (BAS)
- Plumbing systems
- Electrical systems
- Lighting control systems
- Emergency generators
- Fire pumps
- Domestic water systems
- Sewage ejector systems
- Mechanical equipment
- Monitor facility performance and identify operational improvements to maximize reliability and efficiency.
- Ensure all building systems are maintained in accordance with manufacturer recommendations applicable codes and organizational standards.
- Respond to facility emergencies and coordinate corrective actions as necessary.
Maintenance & Preventive Maintenance
- Plan prioritize and oversee preventive maintenance corrective maintenance inspections and repair activities throughout the facility.
- Coordinate maintenance involving carpentry painting drywall ceilings flooring doors glazing systems hardware signage plumbing electrical and general building repairs.
- Develop and maintain preventive maintenance schedules that minimize equipment downtime and extend asset life.
- Participate in maintenance work as needed to support operational requirements.
Leadership & Staff Development
- Supervise coach develop and evaluate Facility Operations team members.
- Assign daily work priorities and monitor progress to ensure work is completed safely efficiently and to established quality standards.
- Provide ongoing training in maintenance procedures equipment operation safety practices and departmental expectations.
- Promote a culture of accountability teamwork professionalism and continuous improvement.
- Assist with recruiting onboarding scheduling and performance management activities.
Project & Contractor Management
- Coordinate facility improvement projects equipment replacements and capital maintenance initiatives.
- Manage relationships with contractors service providers and vendors performing work within the facility.
- Solicit and evaluate contractor proposals quotations and bids while ensuring quality cost effectiveness and timely completion.
- Monitor contractor performance to ensure compliance with safety requirements project specifications and contractual obligations.
- Maintain project documentation and communicate project status to Operations leadership.
Safety & Regulatory Compliance
- Promote and enforce all company safety policies OSHA regulations and applicable building codes.
- Conduct routine facility inspections to identify safety concerns and corrective maintenance needs.
- Ensure proper documentation of inspections repairs permits and maintenance activities.
- Maintain compliance with environmental safety and regulatory requirements applicable to the facility.
Operational Planning
- Assess facility conditions on an ongoing basis and prioritize maintenance activities based on operational impact.
- Develop standard operating procedures for facility maintenance and operational consistency.
- Assist with budget planning maintenance forecasting inventory control and asset management.
- Support event operations by coordinating facility readiness before during and after events.
Other Duties
- Perform other duties and special projects as assigned.
Required Qualifications (Job Knowledge Skills and Education):
- Bachelors degree in Facilities Management Engineering Construction Management Business Administration or a related field or an equivalent combination of education and experience.
- Three to five years of progressively responsible experience in facility operations building maintenance engineering or commercial property maintenance including supervisory responsibilities.
- Demonstrated knowledge of commercial building systems including HVAC plumbing electrical mechanical and building automation systems.
- Experience leading preventive maintenance programs and facility operations within a commercial or public assembly environment.
- Strong leadership coaching and employee development skills.
- Excellent project management organizational and planning abilities.
- Strong analytical troubleshooting and decision-making skills.
- Ability to read and interpret construction drawings equipment manuals and technical documentation.
- Excellent verbal and written communication skills with the ability to work effectively across departments and with external contractors.
- Proficiency in Microsoft Office Suite and computerized maintenance management systems (CMMS).
- Ability to prioritize multiple projects in a fast-paced event-driven environment.
- Availability to work evenings weekends holidays and extended hours as operational needs require.
- Ability to safely operate ladders aerial lifts forklifts scaffolding and other maintenance equipment.
Preferred Qualifications:
- Experience working in an arena stadium convention center performing arts center or other large public assembly venue.
- Experience managing building automation systems (BAS) and computerized maintenance management systems (CMMS).
- Trade certification or licensure in HVAC electrical plumbing or a related skilled trade.
- OSHA 30 certification or equivalent safety training.
- Experience managing contractors and capital improvement projects.
- Knowledge of sustainability initiatives and energy management practices.
Physical Requirements:
- Ability to routinely walk stand climb stairs and access all areas of the facility.
- Ability to lift carry push and pull up to 50 pounds.
- Ability to work at heights using ladders lifts scaffolding and elevated work platforms.
- Ability to work in mechanical rooms rooftops confined spaces and varying environmental conditions.
- Ability to respond to facility emergencies during and outside of normal business hours as operational needs require.
Additional Comments:
Legends reserves the right to change or modify the employees job description whether orally or in writing at any time during the employment relationship. Legends may require an employee to perform duties outside his/her normal description.
Legends Global is an Equal Opportunity/Affirmative Action employer and encourages Women Minorities Individuals with Disabilities and protected Veterans to apply.
Required Experience:
Manager