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Manager-Delivery
Job Location:
Job Location:
Marysville, OH - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
5 June 2026 (30+ days ago)
Posted:
Application Deadline:
2 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
SEWS - Ohio Customer Service Center (Marysville OH)
BASIC PURPOSE: Manage customer relations and delivery operations to ensure on-time product delivery strong customer and internal relationships and efficient inventory management while promoting continuous improvement and achieving performance targets.
BASIC POSITION DUTIES:
- S-NVC Activities and KPIs
- Lead and support departmental S-NVC (SEWS New Value Chain) initiatives to support continuous improvement
- Track analyze and report monthly KPIs to ensure performance targets are achieved
- Customer Relations
- Provide support to the MBU customer base - including Subaru Honda and Tier II suppliers
- Develop and maintain strong relationships with customer contacts and management to support business objectives
- Order Management
- Monitor customer orders and related activities to ensure on-time delivery requirements are met
- Inventory Control
- Manage and monitor inventory levels to ensure availability aligns with customer demand
- Communicate with customers manufacturing plants and local staff to support timely production and inventory availability
- Product Delivery
- Provide direction and support to warehouse operations to ensure complete and timely delivery to all customers
- Build-out Management/Start-up Activity
- Monitor weekly build reports issued by the Delivery team to support smooth start-up activities
- Ensure all compensation requests are submitted by required deadlines
- Supplier Performance
- Review supplier performance reports and ensure root cause analysis is conducted
- Develop and implement effective countermeasures in a timely manner
- Communicate issues actions and results clearly with customer and SEWS upper management team
- Performance Management
- Lead recruitment selection training and performance evaluation of Delivery team members
- Maintain open and effective communication with all staff
- Foster a positive and collaborative work environment
- Lead the team in identifying and implementing improvements to enhance process efficiency and reduce costs
- Support additional projects and responsibilities as assigned
- POSITION REQUIREMENTS:
- Bachelor degree required
- 8-10 yrs experience in inventory control purchasing or customer service environments (automotive industry preferred) including 2-4 years in a supervisory or middle management role.
- Strong organizational task management and problem-solving skills
- Excellent written and verbal communication abilities
- Ability to interact effectively with all levels of SEWS associates and customer contacts
- Demonstrated leadership experience including managing and developing salaried staff
- Ability to lead team to achieve organizational goals and drive performance
- Proficiency in Microsoft Office applications (Excel Outlook etc.)
- Experience with mainframe systems including order and inventory management applications.
- Ability to manage multiple priorities and perform effectively in a fast-paced environment
- Willing to travel as needed
About Sumitomo Electric Wiring Systems Inc.
Sumitomo Electric Wiring Systems Inc. (SEWS) is part of the Sumitomo family of companies a 400 year old brand with a reputation for quality and reliability. With the support of facilities throughout North America SEWS has been delivering innovative solutions to automakers for over 30 years and is a leading supplier of electrical distribution systems components and electronics. SEWS is committed to technical development worldwide and with a global network of resources is able to deliver a truly competitive advantage to each of our customers. Our associates are what drive Sumitomos continued growth which is why we proudly offer a competitive salary and comprehensive benefits package including Medical Dental Vision Disability Life 401(k) with match tuition benefits paid holidays and vacation.
To learn more about us please visit .
Follow Us on LinkedIn: the Sumitomo Electric Group
Since the founding of Sumitomo Electric Industries 1897 with copper wire production we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables. With more than 350 subsidiaries worldwide we continue to introduce a wide variety of products that fulfill the expectations of society in five business fields: Automotive Information & Communications Electronics Environment & Energy and Industrial Materials. We are a Fortune global 500 company.
To learn more about Sumitomo Electric Group please visit .
Required Experience:
Manager
About Company
Sumitomo Electric Wiring Systems’ mission is to be the global leader delivering innovative electrical distribution systems that meet the demands of today’s ever-changing automotive market.
