Manager, Data Center Critical Facilities New York, NY

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Who are we

Equinix is the worlds digital infrastructure company shortening the path to connectivity to enable the innovations that enrich our work life and planet.

A place where bold ideas are welcomed human connection is valued and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers communities and society. Youll find belonging purpose and a team that welcomes youbecause when you feel valued youre empowered to do your best work.
Job Summary

Data Centers are mission-critical environments supporting global enterprises financial systems and public infrastructurewhere uptime is non-negotiable.

As a Manager Critical Facilities Engineering you will lead the overall operations maintenance strategy and performance of critical infrastructure across the site. This includes full ownership of reliability safety compliance and team leadership ensuring operational excellence in a 24/7 environment.

This role combines technical depth operational leadership and strategic oversight with responsibility for delivering high-availability outcomes across electrical mechanical and cooling systems.

Responsibilities

Site Operations & Infrastructure Leadership

Own the performance availability and reliability of all critical facility systems

Oversee preventive and corrective maintenance across: Electrical distribution systems UPS generators ATS/STSCooling infrastructure (CRAC/CRAH chillers)BMS / EPMS monitoring systems

Ensure rapid response to incidents minimizing risk to uptime and customer impact

Act as the primary escalation point for critical events

Team Leadership & People Management

Lead develop and manage a team of supervisors engineers and technicians

Drive a culture of safety accountability and operational excellence

Oversee hiring onboarding performance management and workforce planning

Build bench strength through coaching training and succession planning

Maintenance Strategy & Reliability Engineering

Define and execute maintenance strategy to optimize asset lifecycle and uptime

Leverage maintenance data trends and system health insights to improve reliability

Ensure adherence to maintenance standards and inspection quality across the team

Drive continuous improvement and standardization initiatives

Vendor & Project Oversight

Manage vendor relationships contracts and performance expectations

Oversee infrastructure upgrades capacity expansions and commissioning activities

Ensure execution aligns with approved MOPs SOPs and change management controls

Compliance Risk & Safety

Ensure full compliance with Equinix policies EHS standards and regulatory requirements

Maintain site-level documentation including asset records maintenance logs and operating procedures

Lead audits safety programs and risk mitigation strategies

Operational Governance & Stakeholder Management

Partner with Data Center leadership customers and cross-functional teams

Provide reporting on site performance incidents and operational KPIs

Support customer installations and ensure infrastructure readiness