Manager, CVI Informatics Projects (hybrid)
Job Location:
Roanoke, VA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
HOURS: Primarily Monday - Friday; 8:00 a.m. - 5:00 p.m. with other hours as needed.
The Manager CVI Clinical Informatics oversees operational and programmatic activities supporting CVI clinical informatics services. This role provides leadership staff development and process improvement to ensure effective delivery of technology-enabled healthcare solutions.
The Manager Clinical Informatics:
- Manages coordinates and monitors daily activities of staff and departmental deliverables.
- Provides coaching resolves issues and supports team members leadership and organizational priorities.
- Serves as a subject matter expert and primary escalation point for staff and operational concerns.
- Interfaces directly with customers to resolve concerns and exceed service expectations.
- Fosters a positive team environment and supports programs that promote quality satisfaction and service excellence.
- Collaborates with internal leadership and external stakeholders on projects system changes and operational initiatives.
- Oversees day-to-day operations including staff supervision and resource allocation to achieve departmental goals.
- Maintains collaborative relationships across departments including HR Training TSG and other operational areas.
- Monitors and evaluates key performance metrics such as staff engagement and productivity implementing improvement plans as needed.
- Develops implements and ensures adherence to departmental policies and procedures.
- Provides ongoing feedback training and performance management to support employee productivity and development.
- Manages multiple priorities effectively in a fast-paced environment at both individual and team levels.
- Develops and manages budget planning monitors variances and implements corrective actions.
- Leads and facilitates team problem-solving planning processes and operational improvements.
- Oversees hiring onboarding scheduling and performance evaluation of staff.
- Leads disciplinary actions and supports staff development through coaching and performance planning.
- Communicates effectively with stakeholders through structured forums and ongoing updates.
- Prepares and delivers reports presentations and project updates to various audiences.
- Coordinates with internal and external partners regarding service requests downtime communication and issue resolution.
- Applies analytical expertise and knowledge of IT and health analytics operations to solve complex problems.
- Uses independent judgment and innovative thinking to address operational challenges.
- Supports workforce planning and contributes to future organizational staffing strategies.
- Ensures compliance with operational regulatory and safety procedures across care settings.
- Participates in on-call after-hours and occasional travel requirements as needed.
Education: Bachelors degree required or 4 years of relevant experience may be considered in lieu of degree.
Experience: Minimum of 5 years of IT or clinical informatics experience required.
Licensure Certification and/or Registration:None.
Other Minimum Qualifications: Strong analytical organizational and communication skills. Demonstrated leadership presentation and problem-solving abilities. Experience with change management risk management project planning and team leadership required. Proficiency in Microsoft Office applications including Visio required. Preferred certifications include ANCC Nursing Informatics PMI HIMSS or Epic certifications.
This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.
Recruiter:
JASON BISHOPRecruiter Email:
For more information contact the HR Service Center at 1-.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age (40 or older) disability genetic information or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 8:00 a.m. to 4:30 p.m. Monday through Friday.
Required Experience:
Manager
About Company
Carilion Clinic is a not–for–profit health care organization based in Roanoke, Va. Through our comprehensive network of hospitals, primary and specialty physician practices and other complementary services, we work together to provide quality care
