Manager, Customer Advocacy & Editorial

The people at UiPath believe in the transformative power of automation to change how the world works. Were committed to creating category-leading enterprise software that unleashes that power.

To make that happen we need people who are curious self-propelled generous and genuine. People who love being part of a fast-moving fast-thinking growth company. And people who careabout each other about UiPath and about our larger purpose.

Could that be you

UiPath is looking for a Customer Advocacy & Editorial lead to own the story of our customers success. You will lead the end-to-end development of our hero customer storiesthe flagship narratives videos and case studies that anchor campaigns events and sales conversationswhile managing the full pipeline of customer stories in production. Youll play a defining role in how we modernize the craft: using AI agents and automation to make story development faster smarter and more scalable.

This role sits at the intersection of storytelling program management and channel strategy. The ideal candidate pairs hands-on customer story and video production experience with an integrated cross-channel marketing backgroundideally spanning social and PRso every story is built with distribution in mind from day one.

• Lead hero customer stories: own the end-to-end development of UiPaths flagship customer narratives from sourcing and nomination through interviews scripting video production and multi-format publication.

• Drive video production: direct video shoots and production partners managing agencies budgets timelines and creative quality for customer story films and event content.

• Manage customer relationships: build trusted relationships with customer champions and executives; manage approvals legal reviews and long-term advocate engagement.

• Conduct customer interviews: plan and lead customer interviews that surface compelling metrics-backed narratives.

• Run the story production pipeline: own project management of the full customer story pipelineintake prioritization status tracking stakeholder communication and on-time delivery across dozens of concurrent stories.

• Lead agentification: champion the use of AI agents and automation to improve and expedite story developmentdrafting transcription repurposing workflow orchestrationand help the broader team adopt these practices.

• Set the editorial agenda: lead editorial prioritization and own the teams editorial calendar aligning story launches with campaigns product moments events social and PR.

• Collaborate cross-functionally: partner with social PR demand generation product marketing and sales to ensure every story works across channels and drives measurable impact.

• 8 years in content marketing customer advocacy editorial or communications including 2 years managing people.

• A portfolio of customer stories youve led end to endwritten video and event formatsideally in B2B software.

• Hands-on video production experience: briefing shoot management agency direction and post-production review.

• Strong customer-facing skills; comfortable interviewing and managing C-level customer advocates.

• Proven program/project management chops: you can run a high-volume content pipeline with many stakeholders and never drop a story.

• Integrated cross-channel marketing background ideally including social media and PR with experience running an editorial calendar.

• Demonstrated curiosity and hands-on experience using AI tools or agents to streamline content workflowsand enthusiasm for pushing that further.

• Excellent writing and editing; you hold a high bar for narrative quality and brand voice.

• Candidates must be authorized to work in the United States for this role.

• Experience in automation AI or enterprise software marketing.

• Familiarity with advocacy platforms DAM/CMS tools and project management systems.

• Experience building or scaling an advocacy program measurement framework (reference pipeline story influence on revenue).

#LI-KS6

Maybe you dont tick all the boxes abovebut still think youd be great for the job Go ahead apply anyway. Please. Because we know that experience comes in all shapes and sizesand passion cant be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role the number of hybrid office-based and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age race color religion sex sexual orientation gender identity and expression national origin disability neurodiversity military and/or veteran status or any other protected classes. Additionally UiPath provides reasonable accommodations for candidates on request and respects applicants privacy rights. To review these and other legal disclosures visit our .

Required Experience:

Manager