Manager, Creative Operations

GBH enriches peoples lives through programs and services that educate inspire and entertain fostering citizenship and culture the joy of learning and the power of diverse perspectives.

At GBH we believe in the advantages of coming together to build community mentor and learn from colleagues and connect more deeply with our mission. As a result the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week every Tuesday and Wednesday Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

The GBH Creative team is comprised of some of the most innovative collaborative and talented people in our field. Together we ensure that GBHs communications are smart memorable integrated responsive cost-efficient and successful. We are the passionate dedicated builders and protectors of GBHs many iconic brands. Our ideas power GBHs efforts to reach new audiences increase the visibility of our programs and services and foster the financial support that fuels GBHs mission to educate and entertain.

JOB OVERVIEW

Reporting to the Senior Creative Director the Creative Operations Manager will oversee a team that manages Creatives deadlines production traffic delivery tracking and archiving of all assets working closely with all Creative team members in support of GBHs Marketing and Communication efforts. This team will deliver multi-media assets internally and externally that include but are not limited to video animation digital social photography advertising and printed assets. The Creative Operations Manager is responsible for ensuring the delivery and tracking of assets and development of systems in order to ensure the timely deployment of resources. They will manage all materials tools assets and contracts required for the success of each addition they will oversee vendor and subcontractor relationships coordinating with legal and archives around rights management ensuring deadlines are met.

RESPONSIBILITIES

• Oversee staff of two: Project Manager for Print Advertising and On-air Coordinator TV traffic stepping in to solve issues and questions ensuring the timely delivery assets and ensuring coverage in the department at all times;

• Track and store files imagery footage and working files for all GBH Creatives work ensuring correct versions are saved and distributed;
• Administer and maintain systems for tracking and storing assets with proper metadata naming conventions and version control for easy searchability;
• Oversee the Creative photo library ensuring photos from around the foundation are accessible searchable and approved for use;
• Work closely with Legal and Archives to ensure licensing agreements are being followed clearances are secured and usage rights for creative media is tracked;

• Book and oversee subs and their contracts including: photographers voice talent hair makeup lighting ushering contracts through Legals process and procuring and tracking releases;
• Proactively identify and address potential issues bottlenecks or process gaps escalating issues appropriately to ensure projects are completed on time and to spec;
• Become a fierce and passionate protector of the GBH brand fully embracing brand guidelines goals and objectives helping to ensure final deliverables meet brand guidelines in addition to technical specifications;
• Prioritize and allocate resources based on timeline scope budgets and project requirements;
• Create strong relationships with all stakeholders providing frequent relevant and informative communication regarding project deliverables and assets;

SKILL SET

• Exceptional organizational skills and exemplary attention to detail with a focus on file storage management and archiving and adhering to technical specifications
• Ability to effectively manage time and resources to plan and deliver multi-media asset delivery across multiple platforms
• Exceptional interpersonal and problem-solving skills with strong written and verbal communication
• Experience successfully managing staff and subcontractor relationships
• Highly proficient in IOS operating systems Microsoft Office Suite G-Suite and Adobe Creative Suite applications Slack DAM systems database and project management software such as PIM and Jira

EDUCATION & EXPERIENCE

• 35 years in creative operations video production asset management or marketing campaign execution.

• Bachelors degree from accredited institution or equivalent experience
  

JOB STATUS

Staff Position
Hybrid Role -Tuesday and Wednesday in office

LOCATION

One Guest Street Brighton MA