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Manager, CRCSP
Job Location:
Monthly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
26 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Organization:United Way of the Midlands
Job Title: Manager CRCSP
Department: Court Referral Programs
FLSA Status:Full-time Exempt
Location: Omaha NE
About United Way of the Midlands:
Since 1923 United Way of the Midlands (UWM) has served the Omaha-Council Bluffs metro by bringing together the business government and not-for-profit sectors and raising money to support our communitys most impactful health and
human service programs. UWMs funded programs and direct services including JAG Nebraska 211 and the Weatherization Assistance Program focus on four key areas to improve health and well-being for all build financial stability and strength help young people realize their full potential and address urgent needs today to advance a better tomorrow. At United Way we are committed to fostering integrity inclusion and responsibility across our work where all employees feel valued respected and empowered to bring their unique perspectives and experiences to the table.
UWMs Mission:
United Way of the MidlandsUNITESour communitysCARING SPIRITto build aSTRONGERtomorrow.
Guiding Principles:
At United Way of the Midlands we
- BuildTRUSTin everything we do.
- ExtendGRACEby thinking beyond ourselves.
- ShowGRITby bringing it everyday.
- BeOPENto embracing others differences.
- ActivelyENGAGEby listening and sharing.
- LiveCURIOUSLYto learn constantly.
Manager CRCSP Summary:
As part of the UWMs Community Programs Department the Program Manager CRCSP is responsible for all activities associated with the Court-Referred Community Service Program and the related Offender Work Program. Community service is an alternative to incarceration and helps keep people in their homes with their families and employed while giving back to the community. The manager meets with and assigns court-ordered offenders to community service addition to initial intake the manager monitors placements verifies hours builds agency relationships and prepares monthly reports to court advisory council. This is a grant-funded position based on UWMs partnership with Douglas County.
Responsibilities:
- Executes UWMs contract with Douglas County to ensure the successful completion of service hours by individuals assigned through the courts or offender work program.
- Conducts initial intake interviews
- Appropriately places clients with participating agencies.
- Explains agencys tasks and expectations.
- Handles grievances/problems with client and/or agency.
- Verifies community service hours.
- Completes necessary paperwork.
- Manages approximately 400 cases annually across both CRCSP and OWP.
- Maintains strong relationships and partnerships with the probation judicial systems and agencies serving as a trusted source of information across stakeholder groups.
- Maintains contact with probation judicial systems and agencies regarding each client through phone call e-mails and other communication.
- Writes incident reports and notifies probation regarding violations or misbehaviors.
- Tracks clients placements and hours completed through confidential database.
- Facilitates constructive professional dialogue at all times striking the right tone with clients in writing (mail correspondence) email phone text and in person to create judgement-free space conducive to completion.
- Proposes and pursues opportunities for manageable growth and process improvement. Assists with designing systems and procedures to further improve functioning of the program and value to the community.
- Serves as a resource and reference for UWM staff to better understand needs and issues among court-involved individuals and the corrections network.
- Attends Problem Solving Court (Young Adult Court and Veterans Treatment Court) consistently to build rapport with Douglas County Court and obtain additional clientele of these populations.
- Refers clients to 211 for additional resources as necessary.
- Driving is an essential function of this position.
Supervisory Responsibilities:
- There are no supervisory responsibilities for this role.
Required Skills and Abilities:
- Detail oriented with the ability to navigate within structured timelines and regulations.
- Manages time wisely adapting to timeframes of client surges and leveraging timeframes with less activity to maximize program effectiveness.
- Ability to build relationships among various stakeholder groups and earn trust quickly.
- Ability to build rapport with court-involved populations understanding barriers or limitations to ensure placement optimizes opportunity for success.
- Must be a quick study to begin meeting placing clients immediately.
- English proficiency sufficient for communication with supervisors co-workers clients and customers. Bi-lingual Spanish an asset.
- Ability to respond independently to common inquiries or complaints from customers regulatory agencies or members of the business community.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- To perform this job successfully an individual should have knowledge of MS PowerPoint Design software; MS Excel Spreadsheet software MS Word Processing software.
Education and Experience:
- Bachelors degree from four-year college or university preferred with coursework or concentration in Criminal Justice Social Work Psychology Health and Human Services
- Three to five years of related experience.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must occasionally lift and/or move up to 10 pounds.
- Ability to communicate clearly in person and over the telephone.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
Benefits:
- Shared health dental and vision insurance
- Generous 401(k) Retirement plan
- Paid vacation and sick time
- Employer-paid life and disability insurance
- Professional development assistance
- Tuition reimbursement
How to Apply:
United Way of the Midlands isan equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic pr
Required Experience:
Manager
About Company
United Way of the Midlands is a nonprofit organization committed to improving the lives of individuals and families in the community.
