Manager, Commercial Operations
Job Location:
Kansas City, MO - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Manager Commercial Operations
Position Summary
Catalent is seeking aManager Commercial Operationsto support our Kansas City Analytical Services business. This role serves as the commercial lead for existing customer programs partnering with Business Development Project Management Laboratory Operations and Finance to ensure successful execution of customer projects while driving operational efficiency forecasting accuracy and business growth.
The successful candidate will combine a strong analytical or laboratory background with commercial and customer-facing experience. This individual will leverage data customer demand signals and operational insights to support capacity planning commercial decision-making portfolio management and long-term customer success.
About Catalent Kansas City Analytical Services
Catalents Kansas City campus is a premier analytical center of excellence supporting biologic and advanced therapy programs from development through commercialization. OurBioAnalyticsteam provides comprehensive analytical testing method development characterization validation and stability services that help customers accelerate development timelines ensure product quality and bring life-changing therapies to patients worldwide. Working alongside scientific operational and commercial partnersyoullplay a key role in supporting a diverse portfolio of biologics and advanced therapeutics for some of the industrys most innovative companies.
Location:100% onsite at our Kansas City Missourifacility
Shift:Monday Friday First Shift
The Role
Leverage your understanding of analytical testing and laboratory operations toidentifybottlenecks improve turnaround times enhance operational efficiency and help maximize laboratory capacity and performance.
Serve as the commercial lead for existing customer programs ensuring alignment between customer expectations contractual commitments and operational execution.
Partner cross-functionallywith Business Development Project Management Laboratory Operations and Finance to support customer success and drive business growth.
Lead demand forecasting capacity planning and portfolio management activities to support laboratoryutilization operational readiness and long-term planning.
Manage commercial agreements contract renewals and customer communications whileidentifyingopportunities to strengthen customer relationships and grow existing accounts.
Other duties as assigned.
Candidate Requirements
Bachelors degree in a scientific engineering or related discipline.
Minimum of 3 years of experience in contracting commercial operations program management account management or other business-relatedroleswithin the pharmaceutical or biotechnology services industry.
Direct experience working within aBioAnalytics Analytical Services laboratory operations quality control analytical development or similar scientific environment with a strong understanding of laboratory workflows testing operations and opportunities to improve efficiency capacity and turnaround times.
Strong understanding of laboratory workflows testing operations and the factors thatimpactturnaround times capacity and operational efficiency.
Demonstrated analytical problem-solving and business acumen with experience collaborating across cross-functional teams in a customer-focused environment.
Preferred Skills & Background
Candidates who have progressed from technical laboratory or scientific roles into Commercial Operations Business Operations Program Management or Account Management are highly preferred.
5 years of experiencein commercial operations business operations program management account management contracting or related business functions within the pharmaceutical biotechnology CDMO or CRO industry.
Advanced degree (MBA MS or PhD) in a scientific engineering business or related discipline.
Experience within a CDMO CRO biologics cell & gene therapy vaccine or broader biopharmaceutical services environment.
Why you should join Catalent
Opportunity to play a key role in driving growth within a global CDMO leader.
Competitive compensation package including incentive opportunity.
Day-one medical dental and vision coverage.
401(k) with company match.
Tuition reimbursement and professional development opportunities.
Generous paid time off and holiday schedule (152 hours 8 holidays.)
Collaborative mission-driven culture focused on improving patient outcomes worldwide.
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability you may submit your request by sending an email and confirming your request for an accommodation and include the job number title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment bank details photocopies of identification social security number or other highly sensitive personal information during the offer process and we NEVER do so via email or social media. If you receive any such request DO NOT respond it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.
Required Experience:
Manager
About Company
Providing CDMO services, delivery technologies and manufacturing solutions to develop pharmaceuticals, biologics and consumer health products.
