Business Support Manager

JOB SUMMARY

The Manager Business Support Procurement Services oversees business operations and performance management for procurement driving execution accountability and continuous improvement across financial and operational processes. This role analyzes procurement and financial data to generate actionable insights develops reporting frameworks to track performance against key metrics and strengthens controls to ensure accuracy compliance and transparency.

The position manages end-to-end operational processesincluding budgeting forecasting and Accounts Receivable governance. Additionally this role drives execution of strategic procurement initiatives establishes tracking mechanisms to monitor progress and collaborates with stakeholders to improve efficiency and standardize processes.

CANDIDATE PROFILE

Education and Experience

Required

• Minimum 4 years experience in account management sales procurement/sourcing or business development preferably in the hospitality design industry
• Experience working with ERP systems (e.g. PeopleSoft) to manage procurement financial or operational data including reporting and analytics
• Demonstrated ability to analyze complex data identify trends and translate insights into actionable recommendations.
• Ability to travel up to 10%

Preferred

• Bachelors degree in Business Finance Supply Chain or related discipline preferred

• Experience in business operations procurement finance or related field preferred.

  .

CORE WORK ACTIVITIES

• Lead and develop business operations resources; establish priorities monitor performance and drive accountability to deliver against procurement goals.
• Analyze procurement financial and operational data to identify trends generate actionable insights and support informed decision-making.
• Develop and maintain reporting frameworks dashboards and scorecards to track performance against key business and operational metrics.
• Design standardize and continuously improve processes tools and documentation to enhance efficiency consistency and scalability.
• Strengthen operational and financial controls to ensure accuracy compliance and transparency across procurement activities within PeopleSoft and integrated platforms.
• Support budget planning and financial management including forecasting tracking and variance analysis aligned to program objectives.
• Lead Accounts Receivable (AR) governance including facilitating weekly AR reviews with Procurement leadership and Finance to assess risk and drive resolution strategies.
• Serve as final escalation point for complex AR collections partnering with owners Legal and OFS to resolve issues and mitigate financial exposure.
• Drive execution of procurement initiatives including planning milestone tracking and performance measurement against defined outcomes.
• Establish and manage tracking mechanisms for initiatives and operational activities; monitor progress ensure compliance and hold stakeholders accountable for results.
• Lead cross-functional issue resolution and stakeholder engagement partnering with owners vendors buyers systems and Procurement teams to resolve complex transactional issues and communicate performance risks and opportunities to leadership.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.