Manager Business Office

Business Office Manager

Location Onsite in Chattanooga TN

About the Role

Manage the daily operations of inpatient outpatient and physician business office functions. Integrate with financial services to ensure the proper presentation of the financial condition of the facility.

About the Facility

Erlanger Behavioral Health Hospital is a 96-bed treatment center in Chattanooga TN. Our programming includes a full continuum of personalized services for adults and seniors. At Erlanger were committed to meeting the unique needs of each person who is entrusted into our care.

Our Mission

Acadia Healthcares purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry providing treatment that is synonymous with compassion and innovation.

Compensation & Benefits

We value your expertise and dedicationand we invest in your success.

• Competitive Base Salary commensurate with experience
• Comprehensive Medical Dental and Vision Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and recognized holidays
• Company-paid Basic Life and AD&D Insurance
• Employee Assistance Program (EAP) and mental wellness resources
• Opportunities for professional growth and advancement within Acadias nationwide network

Essential Functions

• Monitor and report on key metrics such as cash collections days outstanding unbilled denials daily census conjunction with the CFO
• Establish and maintain controls for all cash collected and posted in patient accounting system
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
• Provide staff management to include hiring development training performance management and communication to ensure effective and efficient department operation
• Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met
• Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices
• Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely efficient cash collections to support the overall financial goals of the facility
• Define and provide the necessary support and leadership to achieve departmental goals and objectives Review all statistical reports to monitor trends determine operational deficiencies and implement corrective action plans as necessary
• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage
• May include managing and directing subordinate staff to identify goals and objectives

Education/Experience/Skill Requirements

• High School diploma or equivalent required
• Some college course work preferred
• Two or more years job-related experience required preferably in behavioral health
• One or more years supervisory experience required
• Strong revenue cycle technical skills required

Licenses/Designations/Certifications

• Must have and maintain a valid drivers license maintain automobile insurance coverage and have access to an automobile where facility requires

While this job description is intended to be an accurate reflection of the requirements of the job management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies changes in workload rush jobs or technological developments) dictate.

AHCORP

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