Manager Building Services

Help shape the future of innovation at Iowa State University by leading spaces where students faculty and staff turn creative ideas into hands-on experiences. The Student Innovation Center is seeking a collaborative forward-thinking Manager Building Services to oversee the people technology equipment and daily operations of several innovative Makerspaces. This position provides leadership for the Electronics Textiles and 3D Printing Makerspace Digital Media Studio Digital Modeling and Visualization Lab and AI Innovation Studio.

This is a people leadership and operations management role in a highly technical creative environment. The manager will lead professional and student staff with varied areas of expertise establish priorities and expectations support employee development and foster a collaborative and accountable team. The position also oversees daily operations technology and equipment planning safety customer service training budgets purchasing and continuous improvement.

We are looking for someone who enjoys bringing people and ideas together solving operational challenges and creating systems that help both employees and users succeed. The successful candidate does not need to be an expert in every technology within these spaces but should be curious about emerging technologies and comfortable learning enough to ask good questions evaluate recommendations and make informed decisions.

The ideal candidate will bring strong leadership communication organization and problem-solving skills; and the ability to manage multiple priorities in an environment that continues to evolve. Just as importantly they will foster a safe welcoming and engaging environment where students faculty and staff feel supported in exploring creating and learning.

• Lead and Develop Staff: Supervise a team of technical and professional staff including hiring coaching performance management employee development scheduling and fostering a collaborative accountable team environment.
• Oversee Makerspace Operations: Manage daily operations across assigned makerspaces including equipment technology software staffing space access reservations maintenance and user services.
• Manage Technology and Equipment: Oversee equipment maintenance software updates troubleshooting technical assessments and technology projects to ensure reliable operations and effective service delivery.
• Support Safety and Compliance: Promote safe equipment use coordinate safety training and inspections and collaborate with Environmental Health and Safety to maintain compliance with university policies and procedures.
• Drive Strategic Planning and Innovation: Evaluate emerging technologies identify opportunities for makerspace enhancements and develop short- and long-term plans for equipment upgrades replacement and expansion.
• Manage Budgets and Resources: Oversee purchasing equipment inventories operational budgets and resource allocation to support efficient and cost-effective operations.
• Develop Training and Operating Procedures: Establish and improve staff and user training standard operating procedures service standards and operational practices across assigned spaces.
• Use Data to Improve Operations: Analyze participation equipment usage training and customer service data to evaluate effectiveness identify trends and guide operational improvements.
• Build Collaborative Partnerships: Develop relationships with campus departments student organizations faculty staff vendors and external partners to support makerspace programs services and initiatives.
• Support an Engaging User Experience: Ensure responsive customer service assist with complex inquiries and support an accessible welcoming environment where students faculty and staff can explore technologies and develop new skills.

The Student Innovation Center at Iowa State University brings together students faculty staff and industry partners from across disciplines to collaborate experiment and bring ideas to life. Through hands-on learning spaces specialized equipment emerging technologies and opportunities for creative exploration the Center supports innovation entrepreneurship and experiential learning. From digital media production and 3D printing to virtual reality and artificial intelligence the Student Innovation Center provides an environment where individuals can develop new skills explore possibilities and turn ideas into meaningful solutions

Preferred Qualifications:

• Experience supervising staff including coaching employee development and performance management.
• Experience managing day-to-day operations in a makerspace innovation lab technology facility instructional lab production environment or similar setting.
• Experience overseeing operations across multiple facilities programs or technical service areas.
• Experience managing budgets procurement inventory equipment or technology resources.
• Experience working with digital media visualization fabrication or emerging technologies.
• Experience collaborating with internal and external stakeholders to support operations projects or organizational goals.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

• Resume/Curriculum Vitae
• Letter of Application/Cover Letter

Why Choose Iowa State University
Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation holiday and sick time and leave plans
• Onsite childcare (Ames Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

If you have questions regarding this application process please email or call or Toll Free: 1-.

Iowa State University does not discriminate on the basis of race color age ethnicity religion national origin pregnancy sexual orientation genetic information sex marital status disability or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity 2680 Beardshear Hall 515 Morrill Road Ames Iowa 50011 Tel. email .

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.