Manager, Apple News Account Management

At Apple we focus deeply on our customers experience. Apple Ads brings this same approach to advertising helping people find exactly what theyre looking for and helping advertisers grow their technology powers ads and sponsorships across Apple Services including the App Store Apple News and MLS Season Pass. Everything we do is designed for trust connection and impact: We respect user privacy integrate advertising thoughtfully into the experience and deliver value for advertisers of all sizesfrom small app developers to big global brands. Because when advertising is done right it benefits everyone.

Were looking for a strategic and operationally excellent leader to serve as a player-coach on our Apple News Account Management this dual-capacity role you will manage and develop a small team of Account Managers while personally owning a portfolio of high-tier strategic accounts spanning top-spending performance advertisers and global brand campaigns. This role spans full-funnel campaign management from partnering with Client Partners on initial pitch through post-sale analysis while also setting the standard for how the team delivers best-in-class service to clients and agency partners. The ideal candidate brings deep managed service and direct IO digital advertising account management experience strong agency and client relationships and the leadership presence to coach an Account Manager through a complex renewal conversation as confidently as they navigate one themselves.

Lead mentor and develop a team of Account Managers setting clear performance expectations and building a culture of accountability precision and continuous growthnPersonally own and manage a portfolio of high-tier strategic accounts serving as the senior point of contact for top-spending and global brand advertisers across the full campaign lifecycle from pre-sale support through post-campaign analysisnPartner with Client Partners to understand advertiser goals and provide strategic direction on RFP responses media planning and inventory optimization applying AM best practices to drive outcomesnBuild media plans using Apples internal tools (including WorkBench) applying appropriate rate card and pricing frameworks and ensuring seamless translation from pitch to executionnOversee deal desk processes across your teams book of business ensuring proper sign-offs IO routing and compliance with Apples advertising standards and guidelinesnServe as an escalation point for your team on complex client issues deal structuring challenges and cross-functional coordination resolving matters with professionalism and speednCollaborate with CampaignOps EditOps Finance Legal and Product to ensure accurate campaign setup trafficking and delivery across Apple News environmentsnMonitor in-flight campaign pacing and performance across your teams accounts; proactively surface optimization and upsell opportunities to both your team and client partnersnAnalyze agency and advertiser spending trends including upfront commitments and contractual obligations to inform renewal strategy and account planningnDrive post-campaign wrap-up reporting for strategic accounts synthesizing performance insights into clear action-oriented narratives for clients and internal stakeholdersnRepresent Account Management in cross-functional planning forums and contribute to process improvements that raise the bar for the broader team

8 years of experience in digital advertising account management within a premium content publisher or digital media environmentn2 years of people management experience leading and developing account managers or campaign management teams or a seasoned senior AM with demonstrated leadership mentorship and readiness to step into managementnProven experience personally managing high-tier or strategic accounts end-to-end including complex multi-stakeholder campaigns across global brand and performance advertisersnDeep familiarity with media planning ad operations and campaign management workflows including proficiency with systems such as OperativeOne Freewheel Salesforce or equivalentnStrong track record of building trusted senior-level relationships with media agencies and brand marketersnExceptional organizational skills with the ability to manage both a teams book of business and a personal account portfolio simultaneously

Experience in Apple News digital publishing or editorial-driven advertising environmentsnStrong analytical skills with a demonstrated ability to use campaign data to drive optimizations upsell recommendations and renewal strategynExcellent written and verbal communication skills with the ability to navigate sensitive client situations and influence across internal and external stakeholdersnProactive solutions-oriented mindset with a track record of identifying and resolving unstructured problems before they escalatenExperience working across deal structuring pricing frameworks and advertiser commitment tracking (upfronts contractual obligations etc.)nTrack record of developing talent and elevating team performance in fast-paced matrixed organizationsnGenuine passion for Apples brand editorial values and commitment to upholding the standards that define the Apple News experience