Manager, Administration Global Advisory
Somerville, NJ - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Mass General Brigham International (MGBI) represents a systemwide initiative to provide leading clinical care to patients advisory services and Transformational Partnerships to our customers from around the world. This exciting business initiative combines a broad set of existing capabilities with a new focus on integration. With significant investment in this program MGBI plans to enhance patient and customer experience by developing and improving services for destination patients and driving broad-based business growth.Mass General Brigham International Advisory partners with governments health systems and healthcare organizations around the world to design and implement strategic clinical and operational transformation initiatives. Delivering this work requires coordination across multidisciplinary consulting teams clinical subject matter experts business development finance legal and executive leadership. To ensure efficient execution and enable continued growth the Advisory practice requires a dedicated administrative and operational manager to establish scalable business operations oversee HR and resource management standardize processes and provide the operational infrastructure necessary to support high-quality client delivery and organizational performance.
The ideal candidate has progressively responsible experience managing business operations within a consulting healthcare or other professional services environment. They have successfully established operational infrastructure implemented scalable processes managed complex project portfolios and partnered with executive leadership to improve organizational performance. Candidates should demonstrate experience balancing strategic planning with operational execution while working across multiple stakeholders and competing priorities.
Qualifications
Education
Bachelors Degree in Business Administration Healthcare Administration or related field of study required
Masters Degree in a related field of study preferred
Equivalent experience may be accepted in lieu of degree
Experience
3 years of experience in administrative or operational management in a healthcare or clinical setting required
3 years of experience supervising staff required
3 years of experience managing budgets preferred or experience and familiarity with regulatory compliance in healthcare 3 years preferred
Why Join Mass General Brigham
Make a meaningful impact within one of the nations leading healthcare systems
Partner with senior leaders on strategic and operational initiatives
Lead process improvement efforts that enhance organizational performance
Build and develop high-performing administrative teams
Gain exposure to cross-functional healthcare operations and enterprise-wide projects
Work in a collaborative culture focused on innovation growth and excellence
What Youll Do
Provide leadership for day-to-day administrative and operational functions including staff management scheduling office operations and resource planning
Develop implement and continuously improve policies procedures and workflows that promote efficiency and operational excellence
Partner with clinical and executive leadership to support strategic planning organizational goals and performance improvement initiatives
Manage departmental budgets monitor financial performance and ensure responsible stewardship of resources
Facilitate effective communication and collaboration across departments and multidisciplinary teams
Ensure compliance with regulatory requirements accreditation standards and organizational policies
Lead onboarding training mentoring and professional development efforts for administrative staff
Drive operational improvement projects focused on employee engagement service excellence and organizational effectiveness
Develop reports dashboards and operational metrics to support data-driven decision making
Key Skills and Competencies:
Proven leadership skills with the ability to motivate teams manage priorities and drive operational excellence in a fast-paced healthcare environment.
Exceptional communication and relationship-building skills with the ability to collaborate effectively across clinical operational and executive stakeholders.
Strong organizational analytical and problem-solving abilities with a focus on process improvement and achieving measurable results.
Experience utilizing Microsoft Office Suite and administrative systems to manage workflows reporting scheduling and operational performance.
Ability to lead multiple projects simultaneously while balancing competing priorities and deadlines.
Knowledge of healthcare operations regulatory requirements accreditation standards and documentation best practices.
Skilled in developing efficient processes implementing operational improvements and supporting organizational change initiatives.
Data-driven mindset with experience using metrics dashboards and reporting tools to inform decision-making and improve performance.
Hybrid Working Model Requirements
M-F Eastern business hours.
Monday and Tuesday onsite at Assembly Row in Somerville MA
No international travel is expected or required
Remote work requires stable secure quiet compliant workstation using MGB provided equipment
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$79560.00 - $115720.80/AnnualGrade
7EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.