Management Analyst Finance IT Analyst

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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

The Finance IT Analyst provides analytical technical and operational support for financial systems and program areas within the Department of Finance. This role blends professional-level management analysis with specialized financial systems knowledge supporting troubleshooting data extraction reporting system improvement initiatives and cross-departmental problem-solving. The position requires substantial knowledge of applicable policies financial operations and technology-enabled workflows applying independent judgment to evaluate issues recommend solutions and support informed decision-making.

The incumbent will also assist customers and end-users as needed troubleshooting and analyzing issues.

Key Responsibilities:

Financial Systems Support & Troubleshooting

• Assist customers and end-users by responding to system-related inquiries and providing technical support.
• Perform troubleshooting to identify analyze and resolve financial system issues.
• Collaborate with internal teams and vendors to escalate and resolve complex technical problems.
• Document system issues resolutions and recommended process improvements.

Data Analysis Reporting & SQL Development

• Write SQL scripts to extract review validate and troubleshoot financial data.
• Identify interpret and leverage database structures and entity relationship diagrams (ERDs).
• Compile analyze and interpret financial and operational data to support decision-making.
• Develop and maintain reports dashboards and analytical tools that strengthen data accuracy and accessibility.

Program Process & Operational Analysis

• Conduct operational and financial analysis to support program administration and improvement.
• Independently evaluate complex issues affecting workflow compliance efficiency and service delivery.
• Research develop write and edit complex reports plans and operational documentation.
• Support process mapping workflow redesign and implementation of technology-enabled process enhancements.

Policy Governance & Compliance Support

• Apply substantive knowledge of applicable policies procedures and regulations to ensure compliance in financial operations.
• Review and analyze policy impacts operational risks and proposed regulatory or system changes.
• Draft revise and maintain policy documents SOPs and operational guidelines.

Collaboration Communication & Representation

• Serve as liaison to internal teams senior staff external agencies vendors and other stakeholders.
• Participate in inter- and intra-departmental committees task forces and project teams.
• Prepare and deliver summaries presentations or recommendations for leadership.
• Support change-management activities associated with system updates operational shifts or new technology adoption.

KNOWLEDGE SKILLS AND ABILITIES:

Knowledge (some combination of the following):

• Computer programs including Microsoft Office Suite
• Background in department of focus
• Electronic databases and related software applications in area of focus
• English language including strong oral and written communications skills
• Ordinances government regulations agency rules and the legislative process
• Principles for providing customer service including meeting quality standard for services and customer satisfaction
• Strong research practices and procedures

Skills (some combination of the following):

• Analyzing and aggregating data for complex issues
• Analyzing and interpreting manuals and operating procedures
• Communicating with various internal and external departments
• Communicating results of analyses and recommendations professionally and effectively with senior management and peers
• Drafting and revising documents
• Managing program in focus area
• Performing various administrative and clerical procedures such as managing files and records designing forms and other office procedures and terminology
• Serving as department liaison
• Supporting various activities in area of focus
• Oral and written communication

Abilities (some combination of the following):

• Adapt
• Analyze information
• Make decisions
• Multi-task
• Problem solve
• Work in teams
• Manage multiple priorities and deadlines

• None required

• Bachelors degree in business/public administration or field related to assignment
• Two years of journey-level professional experience in area related to assignment such as program/project management or management/policy/financial analysis
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
• classification.

• Proven ability to identify understand and leverage database structures and interpret entity relationship diagrams (ERDs).
• Ability to write SQL scripts for extraction review and troubleshooting of financial data.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts electrical currents vibrations etc.; atmospheric conditions such as fumes odors dusts gases and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people imminent danger and a threatening environment.

Physical Requirements and Working Environment:Due to the nature of work assignments incumbents must be able to perform detailed work on multiple concurrent tasks with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk hear and see; frequently reach and perform repetitive motions; and occasionally stoop kneel crouch stand walk push pull lift finger grasp and feel. The working conditions may not include environmental terms of the physical strength to perform the essential duties this classification is considered to be sedentary exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Veronica Kenner by email at

This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.

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