Managed Account Coordinator

S. A. Comunale Co.

Job Location:

Barberton, OH - USA

Monthly Salary: Not Disclosed

Posted on: 30 days ago

Vacancies: 1 Vacancy

Department:

Administrative Services

Job Summary

About Us

We provide industry-leading end-to-end fire protection mechanical and HVAC services. Our skilled tradespeople work in virtually every market across the nation.

S.A. Comunale has been a local industry leader for end-to-end mechanical fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength unmatched bonding capability an award-winning safety program and large-scale purchasing power. With 16 locations and over 1450 employees including 850 skilled tradesmen throughout Ohio Pennsylvania New Jersey Kentucky Maryland and West Virginia S.A. Comunale can work in virtually every market sector and facility type.

Click the link below to watch a short video about S.A. Comunale.

Summary

Job Title: Managed Account Coordinator

S.A. Comunale is seeking a Managed Account Coordinator to supporet the Inspection department.

The primary function of this role is to manage customer specific requests as it relates to inspection and service of the fire protection systems. The Company goal is to continuously grow the revenues of the Service & Inspection department while maintaining profits satisfying customers requirements and staying compliant with required guidelines.

This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus towards customer service and support quality work performance and an understanding of the inspection and services provided by the Company.

Essential Duties & Responsibilities

Schedule service and inspection of customer sites on demand and set frequencies.
Work with all departments to ensure completion of customers work.
Perform follow up as necessary on outstanding work orders.
Provide phone coverage for assigned account(s) as well as overflow.
Invoice customers for work tickets and contracts.
Be the primary customer service contact for assigned account(s).
Cross-train to perform any job occupation as determined by the Company.
Regular and reliable attendance.

Qualifications

High School Diploma or GED is required.
3 years experience in a call center or customer service environment is required.
Strong customer service skills and the ability and willingness to learn new systems and processes is required.
Experience with Microsoft Office (i.e. Word Excel and PowerPoint) applications is required.
Excellent customer service skills are required.

#comunale

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction facilities services and energy infrastructure we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.

Required Experience:

About UsWe provide industry-leading end-to-end fire protection mechanical and HVAC services. Our skilled tradespeople work in virtually every market across the nation.S.A. Comunale has been a local industry leader for end-to-end mechanical fire protection and HVAC services for nearly 100 years. We o...

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About Company

S. A. Comunale Co.

EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government

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