Mammoth Black Concierge Assistant, Winter 26-27

At Mammoth Mountain you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes California.

Benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match

*Offers of employment may be contingent upon successful completion of a background check

Hourly Pay Range: $24.84 - $27.04

A little about the position:

• Responsible for managing company resources to deliver exceptional service to Mammoth Black members.
• Represents Mammoth Black in solving member requests and delivering exceptional service. Manages VIP reservations oversees and ensures service delivery for all Mammoth products and services including but not limited to transportation lodging dining ski & ride school demos and access to special events and activities as they relate to the Mammoth Black Program and its members.
• This position requires a gregarious punctual personality who works well under pressure possesses excellent computer skills and meticulous attention to detail as well as impeccable communication skills and follow through.
• Restaurant experience helpful but not required.
• Knowledge of Mammoths internal systems.
• Please submit a resume and cover letter to be considered.

NOTE: This is a Winter Seasonal position that begins at the beginning of November and continues through mid-April.

REQUIREMENTS:

• Ability to perform under pressure.
• Two years in guest service.
• Exceptional customer service abilities.
• Highly organized with strong follow-up skills.
• Professional and positive demeanor.
• Excellent communication skills (written and spoken).
• High proficiency in Microsoft Office Suite (Excel Word Outlook).
• Flexibility to changing schedules plans job duties and more.
• Knowledge of Mammoth Resorts systems preferred including Sirius Sales.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.