MAIPSE Peer Support Staff (MAPS) (For QCC Students Only)

Quinsigamond Community College (QCC) is a premier learning community recognized for teaching and learning excellence relevant and responsive programming student success and community outreach and impact. The College serves over 9500 full- and part-time day and evening students each year. It offers 112 associate degrees and certificates in Business Hospitality Management Engineering Information Technology Education Healthcare Human Services Criminal Justice Liberal Arts Mathematics Biotechnology Automotive Technology and General Studies. The College also offers a wide variety of non-credit courses workshops and corporate trainings through its Center for Workforce Development and Continuing Education as well as adult basic education and English for Speakers of Other Languages (ESOL) classes through its Adult Community Learning Center. A number of courses are offered online remote and blended to meet the needs of our diverse students. The College is accredited by the New England Commission of Higher Education Inc. (NECHE) an indication that the institution has been stringently evaluated and found to meet high standards.

QCC is the gateway to advanced educational and employment opportunities in Central Massachusetts. It is a public student-centered institution of higher learning whose mission is to provide accessible affordable and high-quality education and training programs and services that are relevant and responsive to diverse regional and student needs. The College helps move students towards family-sustaining employment and rewarding career opportunities.

General Statement

The MAIPSE Peer Support Staff (MAPS) are part-time grant-funded employees who assist students attending QCC under the Massachusetts Inclusive Post Secondary Education Initiative (MAIPSE). MAIPSE Peer Support staff work to assist MAIPSE students to develop and improve their self-advocacy and independence skills through student involvement at social and academic events offered on campus and regular meetings with MAIPSE students. MAIPSE Peer Support staff will work with the MAIPSE Coordinator to implement workshop series and related events that support the grant initiative.

Supervision Received

MAIPSE Peer Support (MAPS) staff will report to the Coordinator of the MAIPSE Program.

Supervision Exercised

None

Duties and Responsibilities:

Peer Support & Student Engagement

• Provide guidance to MAIPSE students on academic processes campus services and navigating college systems.
• Offer peer-to-peer support that promotes confidence help-seeking behavior and student success.
• Build relationships with students to foster a sense of belonging and community within the MAIPSE Program.
• Maintains contact and communication with students regularly.
• Participates in on-campus social and academic activities with MAIPSE students.
• Provides a respectful environment that promotes inclusivity to enhance the students transition to college.

Administrative & Team Contributions

• Maintains a caseload of assigned students from the MAIPSE program.
• Participate in scheduled training and team meetings.
• Assist in tracking engagement and student interactions as needed.
• Provide feedback to improve peer mentoring services and programming.
• Maintain confidentiality and uphold professional standards.
• Other duties as assigned.

Minimum Qualifications

• Current enrollment at QCC with at least one semester of past enrollment and in good academic standing.
• Knowledge of Section 504 and the Americans with Disabilities Amendment Acts.
• Commitment of at least two full semesters within the role.
• Effective communication and active listening skills.
• Organization and time management skills.
• Reliability professionalism and initiative.
• Ability to exercise discretion and maintain confidentiality of the students.
• Ability to establish and maintain positive social relationships while exercising objectivity

Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race color national origin ethnicity gender disability religion age veteran status genetic information gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972 the Americans with Disabilities Act of 1990 Section 504 of the Rehabilitation Act of 1973 Title VII of the Civil Rights Act of 1964 and other applicable statutes and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination harassment retaliation or sexual violence shall be referred to the Colleges Affirmative Action and/or Title IX Coordinator the Massachusetts Commission against Discrimination the Equal Employment Opportunities Commission or the United States Department of Educations Office for Civil Rights.

Quinsigamond Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Diversity inclusion and equity are core values at Quinsigamond Community College. We are passionate about building and sustaining an inclusive respectful and equitable environment for all students staff and faculty. Every member on our college campus enriches our diversity. We support inclusion and are dedicated to ensuring equity in access to opportunities.

Quinsigamond Community College is an equal opportunity/affirmative action employer. Members of underrepresented groups minorities women veterans persons with disabilities and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

$18/hr. Approximately 5 hours a week 40-week total (Fall 2026 - Spring 2027)

Visit our Web Site at for information about our positions.

All applicants must apply online by submitting:

• Resume
• Cover Letter
• Names and contact information for three (3) professional references

Review of applications will begin immediately and continue until the position is filled.

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education training and experience required for the responsibilities of this position.

Quinsigamond Community College only accepts application materials through our online application system. We are unable to accept application materials through mail email fax or hand delivery. If you dont have access to a computer please visit Human Resources Office Monday- Friday from 8:30am-4:30pm.

Quinsigamond Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance please contact the Human Resources Office or .