Maintenance Supervisor

Job Description

Department: Operations
Status: Full-Time Non-Exempt
Reports To: Chief Engineer / General Manager
Subordinates: None

The Maintenance Technician is responsible for performing ongoing hotel maintenance and completing repairs to ensure a safe functional and well-maintained environment for guests and associates. This role includes maintaining machinery plumbing HVAC and electrical systems; conducting routine inspections; and coordinating major repairs as needed.

• Perform routine and preventive maintenance in guest rooms public areas and back-of-house spaces to ensure safe and operational conditions.
• Respond promptly to maintenance requests from guests and associates prioritizing based on urgency and operational impact.
• Inspect troubleshoot and repair building systems including HVAC plumbing electrical lighting and appliances.
• Complete assigned work orders accurately and within established timeframes using the propertys tracking system.
• Conduct regular property walks to identify safety hazards maintenance needs and compliance concerns.
• Maintain pools spas and related equipment in accordance with health department regulations where applicable.
• Ensure proper use storage and inventory of tools equipment and maintenance supplies.
• Support room readiness by completing maintenance inspections prior to guest arrival.
• Perform minor carpentry painting drywall repair and general facility upkeep.
• Adhere to all OSHA standards and company safety policies including proper use of personal protective equipment (PPE).
• Participate in emergency response procedures including fire alarms water leaks and power outages.
• Coordinate with external vendors and contractors for specialized repairs and services.
• Maintain organized maintenance areas in compliance with safety and cleanliness standards.
• Communicate effectively with housekeeping front desk and leadership regarding maintenance priorities and status updates.

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to use hands and fingers to handle feel and operate tools and equipment.
• Ability to bend reach stoop kneel and crouch to perform maintenance tasks.
• Ability to exert up to 25 pounds of force occasionally and up to 10 pounds frequently to lift carry push pull or move objects.
• Ability to work indoors and outdoors in varying environmental conditions.

• Ability to communicate effectively in English both verbally and in writing.
• Ability to read write and interpret instructions safety procedures and work orders.
• Ability to clearly convey information and respond to questions from guests associates and leadership.

• Ability to assess situations and determine appropriate courses of action quickly and accurately.
• Ability to identify troubleshoot and resolve routine maintenance and operational issues.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.

• Ability to work effectively in stressful or high-pressure situations.
• Ability to respond to guest concerns with professionalism and a solutions-oriented approach regardless of origin.
• Ability to anticipate prevent identify and resolve workplace issues.
• Ability to work independently with minimal supervision and collaboratively as part of a team.

This job description is a general representation of the duties and responsibilities commonly associated with this position and is not intended to be an exhaustive list of all tasks performed.

Job Description

Department: Operations
Status: Full-Time Non-Exempt
Reports To: Chief Engineer / General Manager
Subordinates: None

The Maintenance Technician is responsible for performing ongoing hotel maintenance and completing repairs to ensure a safe functional and well-maintained environment for guests and associates. This role includes maintaining machinery plumbing HVAC and electrical systems; conducting routine inspections; and coordinating major repairs as needed.

• Perform routine and preventive maintenance in guest rooms public areas and back-of-house spaces to ensure safe and operational conditions.
• Respond promptly to maintenance requests from guests and associates prioritizing based on urgency and operational impact.
• Inspect troubleshoot and repair building systems including HVAC plumbing electrical lighting and appliances.
• Complete assigned work orders accurately and within established timeframes using the propertys tracking system.
• Conduct regular property walks to identify safety hazards maintenance needs and compliance concerns.
• Maintain pools spas and related equipment in accordance with health department regulations where applicable.
• Ensure proper use storage and inventory of tools equipment and maintenance supplies.
• Support room readiness by completing maintenance inspections prior to guest arrival.
• Perform minor carpentry painting drywall repair and general facility upkeep.
• Adhere to all OSHA standards and company safety policies including proper use of personal protective equipment (PPE).
• Participate in emergency response procedures including fire alarms water leaks and power outages.
• Coordinate with external vendors and contractors for specialized repairs and services.
• Maintain organized maintenance areas in compliance with safety and cleanliness standards.
• Communicate effectively with housekeeping front desk and leadership regarding maintenance priorities and status updates.

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to use hands and fingers to handle feel and operate tools and equipment.
• Ability to bend reach stoop kneel and crouch to perform maintenance tasks.
• Ability to exert up to 25 pounds of force occasionally and up to 10 pounds frequently to lift carry push pull or move objects.
• Ability to work indoors and outdoors in varying environmental conditions.

• Ability to communicate effectively in English both verbally and in writing.
• Ability to read write and interpret instructions safety procedures and work orders.
• Ability to clearly convey information and respond to questions from guests associates and leadership.

• Ability to assess situations and determine appropriate courses of action quickly and accurately.
• Ability to identify troubleshoot and resolve routine maintenance and operational issues.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.

• Ability to work effectively in stressful or high-pressure situations.
• Ability to respond to guest concerns with professionalism and a solutions-oriented approach regardless of origin.
• Ability to anticipate prevent identify and resolve workplace issues.
• Ability to work independently with minimal supervision and collaboratively as part of a team.

This job description is a general representation of the duties and responsibilities commonly associated with this position and is not intended to be an exhaustive list of all tasks performed.