Maintenance Supervisor

Position Type: Full-Time Exempt
Department: Maintenance
Reports To: Property Manager

The ideal candidate is a skilled technician an approachable mentor and a proactive problem solver who takes pride in maintaining vibrant residential communities.

• Provide daily technical guidance coaching and support to technicians and apprentices.

• Prioritize and assign work orders and unit turns based on urgency skill level and schedule deadlines.

• Set high standards for workmanship safety productivity and resident service.

• Assist with hiring onboarding training and performance development.

• Complete complex high-value or unresolved maintenance work orders daily.

• Evaluate issues onsite before engaging outside contractors to determine if repairs can be completed internally.

• Diagnose and repair residential HVAC plumbing electrical appliance drywall carpentry and flooring systems.

• Inspect completed work orders to ensure accuracy safety and proper documentation.

• Perform pre-turn move-out inspections with the Property Manager to establish scopes of work.

• Coordinate timelines material ordering vendor staging and make-ready repairs (painting drywall plumbing HVAC electrical flooring).

• Conduct final quality-assurance inspections on turned units prior to resident move-in.

• Manage vendor relationships obtain estimates and monitor contractor quality and responsiveness.

• Develop and execute practical preventive maintenance schedules for assigned properties.

• Inspect grounds common areas and building systems to identify deferred maintenance or hazards.

• Maintain clean organized secure and fully stocked maintenance shops and supply inventories.

• Enforce safety procedures correct usage of personal protective equipment (PPE) and proper chemical/tool storage.

• Participate in rotating after-hours weekend and holiday emergency on-call coverage.

• Experience: Hands-on experience completing residential/multifamily work orders unit turns preventive maintenance and emergency repairs.

• Technical Skills: Strong demonstrated HVAC troubleshooting and repair experience.

• Licensing & Transportation: Valid drivers license and reliable transportation for travel between local properties.

• Availability: Ability to participate in a rotating on-call emergency response schedule.

• Education: High school diploma or equivalent.

• 5 years of experience in multifamily residential or facilities maintenance.

• Prior experience as a Maintenance Supervisor Lead Technician or team lead.

• Technical certifications in HVAC (EPA Universal preferred) plumbing electrical systems or building maintenance.

• Experience coordinating outside vendors and evaluating contractor bids.

• Proactive Problem Solving: Strong diagnostic ability to address root causes independently and efficiently.

• Hospitality Mindset: Approach every resident interaction with professionalism empathy and respect.

• Stewardship & Accountability: Manage tools materials contractor costs and property assets responsibly.

• Effective Communication: Clear verbal and written skills for documenting work orders and communicating with residents vendors and leadership.

• Position works both indoors and outdoors across residential properties common areas basements and exteriors in varying weather conditions.

• Physical requirements include frequent standing walking bending stooping climbing stairs reaching and gripping.

• Ability to occasionally lift/move up to 50 lbs independently (and heavier items with assistance or equipment).