Maintenance Manager

The Maintenance Manager is responsible for leading a high-performing maintenance team that delivers safe reliable and efficient operations. This role balances leadership technical expertise and execution ensuring equipment uptime and plant performance through strong preventive maintenance troubleshooting and continuous improvement.

The Maintenance Manager builds team capability drives accountability and partners cross-functionally to support production customer needs and asset performance.

Qualifications

Education and Experience:

Required:

• 7 years in maintenance leadership roles
• Strong background in industrial maintenance (mechanical/electrical systems)
• Experience with CMMS systems and work order processes
• Proven ability to lead and develop teams
• Process oriented results driven
• Technology Efficient in MS Office tools (Excel Power Point Word) and able to use them to communicate priorities issues and opportunities

Preferred :

• Associate degree or higher in a technical field
• Experience with packaging or automated manufacturing systems
• Lean / CI experience (TPM Six Sigma etc.)
• Project management and capital installation experience

Essential Duties and Responsibilities

Safety

1. Foster a proactive safety culture in all maintenance activities
2. Ensure full compliance with:

• OSHA LOTO electrical safety confined space hot work working at heights

Quality

1. Ensure all equipment supports consistent quality output
2. Support investigations into quality issues and corrective actions
3. Maintain compliance with internal standards audits and applicable regulation
4. Ensure equipment is set up and maintained to support efficient production
5. Support production start-ups transitions and troubleshooting in real time
6. Champion continuous improvement using Lean / CI tools
7. Provide technical input on equipment design upgrades and process

People

1. Lead coach and develop maintenance technicians into a high-performing team
2. Build technical capability through structured training and skill development
3. Set clear goals and expectations for performance accountability and work quality
4. Identify and develop future leaders within the team
5. Drive engagement recognition and a culture of ownership
6. Partner with Site Operations Engineering and Corporate Teams to support the site

Productivity

1. Own and execute the site maintenance strategy including:

• Preventive Maintenance (PM)
• Predictive / condition-based maintenance (as applicable)

• Work orders PM schedules asset history and spare parts

Customer Value

1. Support capital projects installations and equipment upgrades
2. Participate in design reviews commissioning and launch readiness
3. Evaluate new technologies that improve safety reliability or productivity
4. Manage vendors contractors and external technical resources as needed

Financial

1. Manage maintenance budget repair costs and service spending
2. Understand and provide ROI or other financial analysis when needed
3. Optimize cost through effective parts sourcing and vendor management
4. Identify cost-saving opportunities through reliability improvements

Cultural Competencies

Do It Right

Doing what is right for our customers doing what is right for our company and doing what is right for our People. Continually improving the quality of our products and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we are always becoming a Premier Service Provider.

• Identifies and counters resistance to change
• Advocates continuous improvement
• Forges teams nd provides direction
• Provides constructive performance feedback
• Willingly adjusts the make-up of the team
• Plans delegates and follows up
• Guides others to improve collaboration
• Entrepreneurial initiative

Do It Safe

Creating a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas where our peoples opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

Self-assured yet humble

Able communicatorgood clarity balanced talker and listener

Patient

Effectively assertive and able to handle conflict and confrontation

Solution vs. blame oriented

Mixture of firmness and flexibility

Has energy and enthusiasm

Holds self and others accountable

Willing to take calculated risks.

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer willing and able to develop people
• Good work ethic task focused and willing to extend extra effort
• Able to follow structure where it exists and create structure where it does not
• Resilientable to deal with the unexpected not easily flustered
• Maintains sense of urgency
• Follows up to ensure quality task completion
• Disciplined Self Starter

Work Environment / Physical Demands

• Frequent sitting standing walking and lifting (up to 35 lbs.)
• Resourceful adaptable and detail-oriented
• Capable of operating powered industrial vehicles.
• Capable of working at heights including operating scissor and articulated boom lifts.

Management Reasoning and Organizational Skills

• Strong leadership trainer and team development skills
• Hands-on technical troubleshooting (mechanical electrical automation)
• Strong organization planning and budget management
• Proactive in working with planning and scheduling to eliminate waste
• Ability to balance urgent execution with long-term improvement and strategy
• Cross-functional collaboration and communication
• Continuous improvement mindset (waste elimination) and structured problem solving

Systems Usage

• Asset Essentials or other Computerized Maintenance Management System (CMMS)
• Nulogy or other Shop Floor Management system (SFM)
• UKG or other Workforce Management system (WFM)
• Microsoft Office Suite with strong Excel and Word skills
• Qualtrax or other Quality Management System (QMS)
• NetSuite or other procurement management system
• Equipment support software applications:
• LABELVIEW or other label design software
• PLC programming software
• HMI programming software
• Robot programming software
• CAD experience is a plus

Performance Metrics and Trends

• Safety
• Quality
• Productivity
• People
• Customer Value
• Financial