Maintenance Dispatcher Work Order Coordinator IAH Airport
Job Location:
Houston, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About Oshkosh AeroTech an Oshkosh company
Oshkosh AeroTech is a leading provider of aviation ground support products gate equipment and airport services to commercial airlines airports air-freight carriers ground handling and military customers. Oshkosh AeroTech offers products that make a difference in peoples lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry including LEKTRO JetAire JetPower AmpTekÔ Jetway and more.
Join Oshkosh AeroTech as aMaintenance Dispatcher / Work Order Coordinator supporting airport maintenance operations by receiving prioritizing dispatching and tracking work requests for maintenance teams. This role serves as a central communication point between airport stakeholders operations teams field technicians supervisors and management to help ensure timely response to maintenance issues service requests emergencies and operational needs.
The ideal candidate is highly organized calm under pressure comfortable using maintenance management systems and able to communicate clearly in a fast-paced airport environment.
OUR BENEFITS
Joining Oshkosh AeroTech means becoming a valued member of a dynamic team with a comprehensive benefits package including medical dental vision coverage 401K and more!
YOUR IMPACT
These duties are not meant to beall-inclusiveand other duties may be assigned.
Receive prioritize document and coordinate maintenance requests from airport operations airlines tenants supervisors and other stakeholders; create assign update track and close work orders in the computerized maintenance management system.
Dispatch maintenance technicians and field teams based on priority location skill requirements and operational needs; monitor work progress team activity and workload distribution to support timely and efficient response.
Serve as the primary communication hub for maintenance-related calls radio traffic emails alerts and service requests; provide status updates to stakeholders and escalate emergency safety security or other high-priority issues as appropriate.
Coordinate responses to operational disruptions equipment outages facility issues weather events preventive maintenance activities inspections and other airport maintenance requirements.
Maintain accurate records logs reports and documentation related to maintenance activities response times labor materials delays shift turnover inventory vendor coordination and work order completion.
Comply with all company airport safety security and regulatory requirements; maintain confidentiality and professionalism; and perform other duties as assigned in support of airport maintenance operations.
MINIMUM QUALIFICATIONS
High School diploma or GED equivalent
Valid Drivers License
2 years of related experience in customer service or dispatching
2 years of related experience with data entry scheduling workloads and processing work orders
Ability to obtain and maintain airport badging or security clearance
Ability to work variable shifts which may include nights weekends holidays overtime or rotating schedules based on airport operational needs.
PREFERRED QUALIFICATIONS
Bilingual in Spanish and English
Computer skills withproficiencyin Microsoft Word and Excel
Excellent planning and organizational skills
Excellent customer service and interpersonal skills
PHYSICAL DEMANDS
While performing the duties of Maintenance Dispatcher / Work Order Coordinator the employeeis regularly required tolift and/or move up to25pounds. Specific vision abilities required by this job includeclose proximityvision distance vision color vision peripheral vision depth perception and ability to adjust focus. While performing the duties of this job the employee is frequently required to stand; walk; use hands and fingers to handle or feel objects tools or controls; reach with hands and arms; climb or balance; stoop kneel crouch or crawl; and talk or hear. The employeeis often required tosit.
This position is typically performed in an office control room maintenance operations center or dispatch environment located at or near an airport facility. The role may require extended periods of sitting computer use phone or radio communication and monitoring multiple systems or communication channels. The position may involve exposure to airport operational activity maintenance environments noise weather-related disruptions and time-sensitive service demands. This position may support a 24/7 airport operation and work schedules may include day evening overnight weekend holiday overtime or rotating shifts based on business and operational needs.
Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process please contact our talent acquisition team by email .
Oshkosh Corporation is a merit-based Equal Opportunity opportunities are open for application to all qualified individuals and selection decisions are made without regard to race color religion sex national origin age disability veteran status or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with Oshkosh Corporations legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons as defined in these regulations. Generally a U.S. Person is a U.S. citizen lawful permanent resident or an individual who has been admitted as a refugee or granted asylum.
Required Experience:
IC
About Company
At Oshkosh, we build some of the industry's toughest specialty trucks and access equipment. And while machines are our business, it’s about building, protecting and serving communities across the world.
