Maintenance and Reliability Manager

Join the Fun at Arrow International!

Arrow International is the worlds #1 maker of charitable gaming products from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe and were growing fast!

Were building a winning culture thats all about teamwork passion and innovation. At Arrow youre not just another employee youre part of a high-performing team thats redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing 401(k) matching great benefits and paid time off including a bonus week every July!

If youre looking for a career thats exciting meaningful and full of opportunity Arrow is the place to be.

Arrow International is seeking a Maintenance and Reliability Manager. This is a player-coach role for an experienced hands-on technical leader who works alongside the maintenance team on the shop floor when needed while primarily owning the strategy structure and development of the reliability engineering and maintenance function.

This is not a desk job. It is a high-visibility high-impact leadership role. Arrow International needs someone who can roll up their sleeves and troubleshoot a press rebuild a gearbox or diagnose a robotic line while also building the reliability engineering function by designing the systems instilling the habits and building the capabilities that keep the team from fighting the same fires repeatedly.

Primary Responsibilities

• Lead structured improvement projects using DMAIC / Kaizen on print die cutting collating and finishing work centers.
• Own OEE data collection analysis and improvement roadmap for assigned lines.
• Drive changeover reduction using SMED methodology across high-mix SKU families on bingo and pull-tab lines.
• Develop and document process standards work instructions and control plans.
• Identify automation candidates based on labor intensity error rate and volume.
• Partner with Tom W. on controls integration for process improvements.
• Support configure-to-order process design for variable data and short-run workflows.

• 7 years of maintenance experience in an industrial or manufacturing environment with at least 3 years in a supervisory or leadership role and a strong preference for candidates who have continued working hands-on throughout their career.
• Demonstrated ability to create a vision and roadmap and successfully implement the roadmap and deliver measurable results.
• Strong hands-on background in industrial mechanics including hydraulics pneumatics mechanical power transmission and precision alignment.
• Solid electrical knowledge including 480V three-phase systems motor controls PLCs and control panel troubleshooting.
• Demonstrated experience building or leading a preventive maintenance program from the ground up or significantly restructuring one.
• Experience managing spare parts inventory and establishing or improving storeroom processes.
• Proven ability to mentor and develop maintenance technicians of varying skill levels through direct floor-level engagement not just classroom instruction.
• Strong problem-solving skills with experience applying root cause analysis methodologies.
• Proficiency with CMMS platforms and Microsoft Office tools.
• Working knowledge of OSHA regulations LOTO procedures and general industrial safety requirements.

Diversity and Inclusion Statement

At Arrow International we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger more innovative and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome supported and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit hire train and promote individuals in all job titles without regard to race color ancestry national origin gender identity or expression sexual orientation marital status religion age results of genetic testing veteran status or physical or mental disability except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application participate in the interview process undergo any pre-employment testing or otherwise take part in the employee selection process please contact us at

To ensure a safe and productive work environment all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening which generally consists of a hair drug test and receive an acceptable result as a condition of employment.

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