Mailroom Associate

MalaceHR is seeking a dependable and customer-focused Mailroom Associate to support operations at a corporate client site in Nashville TN. This role is ideal for someone who thrives in a fast-paced environment enjoys interacting with professionals at all levelsincluding high-profile executivesand can manage multiple responsibilities with accuracy and efficiency.

• Receive sort and distribute incoming mail and packages (USPS FedEx UPS) on the same day of receipt
• Process outgoing shipments and ensure proper labeling and postage
• Pick up outgoing mail from designated mail stops throughout the facility
• Resolve issues related to incorrect delayed or returned mail
• Maintain adequate inventory of mailroom and office supplies
• Stock copy rooms and maintain printers/copiers (paper toner minor troubleshooting)
• Support breakroom upkeep including restocking coffee supplies and maintaining cleanliness
• Conduct routine facility walks and report maintenance issues via Corrigo work orders
• Respond to and manage mail-related service tickets within established timelines
• Track and report daily workflow and volume metrics; submit weekly reports to leadership
• Assist with employee office moves and setup requests as directed
• Follow established procedures and contribute to process improvements
• Perform additional duties as assigned

• High school diploma or equivalent required
• 12 years of related experience preferred (mailroom office services or similar)
• Strong customer service skills with a white-glove service mindset
• Professional demeanor with ability to interact with corporate executives
• Highly organized with strong attention to detail and time management skills
• Self-motivated and able to multitask in a fast-paced environment
• Basic knowledge of office equipment (copiers printers)
• Experience with Corrigo or similar systems is a plus (not required)
• Valid drivers license clean driving record and reliable transportation

• Ability to stand and walk for extended periods throughout the day
• Frequent use of hands and coordination for sorting and processing tasks
• Lift and carry:
  • Up to 10 lbs regularly
  • Up to 25 lbs frequently
  • Up to 50 lbs occasionally