M365 Engineer Modern Workplace

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.

JOB RESPONSIBILITIES:

Modern Workplace Platform Administration & Governance: Administer and support SharePoint Online Microsoft Viva Power Platform Microsoft Fabric Azure services and Copilot capabilities with an emphasis on governance lifecycle management reliability and service health.

SharePoint Online & Content Collaboration: Support collaboration sites content management permissions site architecture document management adoption and information governance practices across SharePoint Online and related Microsoft 365 workloads.

Business Enablement & Low-Code Solutions: Partner with business stakeholders to identify automation workflow reporting and digital transformation opportunities using Power Apps Power Automate Power BI Copilot Studio and related platform capabilities.

Microsoft Fabric & Analytics Support: Support Fabric and Power BI administration activities that enable data integration dataflows reporting business intelligence and analytics use cases in alignment with organizational governance standards.

Azure Services Management: Administer Azure services that support Modern Workplace solutions including subscriptions resource groups storage accounts serverless services application integrations automation and operational governance outside of Entra ID administration.

Copilot Readiness & Adoption: Support Copilot for Microsoft 365 readiness governance adoption communication end-user enablement and related operational processes.

Integration & Automation: Automate administrative and operational tasks using PowerShell Microsoft Graph Power Platform automation Azure Automation Azure Functions Logic Apps REST APIs JSON webhooks and other scripting or integration technologies as appropriate.

Security Compliance & Change Management: Partner with security compliance infrastructure networking and service desk teams to maintain a secure stable and compliant environment while supporting change management release planning DLP retention access controls and platform governance activities.

Escalation Documentation & Knowledge Transfer: Serve as an escalation point for complex Microsoft 365 incidents and service requests; develop and maintain technical documentation runbooks standards operational procedures training materials and adoption resources; and mentor or provide knowledge transfer to support staff as needed.

Continuous Improvement & Microsoft Roadmap: Monitor platform health licensing service advisories Message Center updates Azure and Microsoft 365 roadmap changes emerging AI and collaboration capabilities and recommend improvements that strengthen reliability security user experience and operational efficiency.

EDUCATION:

Bachelors degree in Information Science Computer Science Information Technology related field and/or equivalent combination of education and experience.

EXPERIENCE:

• 3 years of hands-on experience administering Microsoft 365 in an enterprise environment.

• Experience administering and governing SharePoint Online and related collaboration workloads.

• Experience with Microsoft Viva Power Platform Power BI Copilot Studio Microsoft Fabric or similar business solution platforms.

• Experience supporting Microsoft Azure services related to Modern Workplace solutions including platform governance and application integrations.

• Experience supporting Copilot for Microsoft 365 readiness adoption governance or enablement activities.

• Experience with PowerShell Microsoft Graph API Power Platform automation Azure Automation Logic Apps REST APIs JSON webhooks or similar scripting and automation technologies.

• Familiarity with security and compliance concepts such as MFA Conditional Access DLP retention policies and information governance.

• Strong troubleshooting skills with the ability to work independently on complex incidents problems and service requests.

COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:

• Strong verbal and written communication skills with the ability to communicate technical concepts to business and technical audiences.

• Business acumen and the ability to translate business needs into feasible Microsoft 365 Azure automation reporting and collaboration solutions.

• Self-directed highly motivated and able to manage multiple priorities in a dynamic enterprise environment.

• Ability to quickly learn new Microsoft technologies business processes and platform capabilities.

• Ability to partner effectively with security compliance networking infrastructure service desk business units and vendor partners.

• Knowledge of Microsoft 365 governance service health management operational documentation and continuous improvement practices.

• Ability to obtain and maintain required security clearance.

• Knowledge in the area of NIST compliance strongly desired.

Compensation for this position is $75000-$100000 annually depending on experience.

Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring